BENOTTE NOEL
Waxhaw
Summary
Experienced Subrogation Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 18 years of experience and willingness to take on any challenge.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Central Recovery Operations- Bond Subrogation Claims Handler
The Hartford
03.2006 - Current
- Manage the subrogation of Fidelity/Surety claims for total and partial losses
- Investigate claims, negotiating settlements and collaborating with legal and claims team to maximize recoveries
- Evaluate, determine, and adjust financials based on agreed settlement of partial or full payment of claims
- Compile and send subrogation packets and letters
- Practice collection and research techniques to ensure time resolution
- Perform high volume outbound calls to various legal facilities, third parties and/or carriers in an effort of gaining successful recovery
- Assist and explain subrogation processes to policyholders providing updates and understanding of their loss exposures
- Maintain accurate and complete documentation of the claim file
- Maintain recovery target set for each month
- Submit claims for referrals when necessary to collections/legal
Filing Service Representative
CNA Commercial Insurance
04.2000 - 03.2006
- Utilized statutory, regulatory and ethics to process Workers Compensation New, Renewal, Cancellation and Reinstatement state filings according to best practices, policies, and procedures
- Handled 50 jurisdictions/states, utilizing appropriate coverage criteria for effective handling of insurance processing
- Applied functional knowledge to appropriately interpret and communicate insurance coverage to Insured and third-party clients
- Performed mail and documentation processing, which included faxing, filing, photocopying correspondence and record keeping
- Utilized critical thinking and judgment to achieve fair, equitable and timely output of work
- Established and maintained effective relationships with insured, agents, and brokers
Education
Master of Arts - Human Resources Management
Webster University
St. Louis, MO12-2008
Bachelor of Science - Business Administration
DeVry University
Orlando06-2005
Skills
- Claims investigation
- Claims review
- Payments posting
- Data entry proficiency
- Policy interpretation
- Goal setting
- Interpersonal skills
- Negotiation tactics
- Teamwork skills
- Verbal and written communication
- Claims documentation
- Multitasking Abilities
Certification
- Claims adjuster License - 07/2007 (License# P110707)
- Life Insurance Licensed agent - 07/2024
Timeline
Central Recovery Operations- Bond Subrogation Claims Handler
The Hartford
03.2006 - Current
Filing Service Representative
CNA Commercial Insurance
04.2000 - 03.2006
- Claims adjuster License - 07/2007 (License# P110707)
- Life Insurance Licensed agent - 07/2024
Master of Arts - Human Resources Management
Webster University
Bachelor of Science - Business Administration
DeVry University
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