Bennett Hayes
Cornelius,NC
Summary
Dynamic Shift Supervisor at Whits Frozen Custard with a proven track record in employee training and conflict resolution. Successfully enhanced customer satisfaction by effectively managing staff during peak hours and ensuring compliance with safety standards. Adept at cash handling and fostering a customer-oriented environment, driving operational excellence.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Whits Frozen Custard
08.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma -
William Amos Hough High School
Cornelius, NC06.2025
Skills
- Employee training
- Workplace safety
- Staff management
- Cash handling
- Conflict resolution techniques
- Safety awareness
Timeline
Shift Supervisor
Whits Frozen Custard
08.2023 - Current
High School Diploma -
William Amos Hough High School
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