Benjamin Williams
Charlotte
Summary
My professional career has been filled with a lot of success, knowledge gained, and has fostered a lot of strong relationships. I have flourished in sales and customer service over the years. My finance and athletic background allow me the competency and competitiveness that drives me to consistently be one of the top performers. I genuinely have a love for helping people and providing great experiences both of which would align perfectly with your company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
T Mobile
11.2023 - Current
- Developed and maintained strong customer relationships to drive sales growth.
- Consistently meet sales goal to achieve commission
- Analyzed market trends to identify opportunities for revenue enhancement and strategic positioning.
Outbound Telemarketing Business Sales Agent
Spectrum
08.2022 - 07.2023
- Effectively sell Charter products and services to new and existing prospects
- Act as a product consultant when promoting, recommending and selling the value of Spectrum Business products and services.
- Meet established activity targets and key performance indicators, including outbound calls per day, follow up calls, quotes sent, sales, and connects, etc.
Retention Specialist/Team Leader
Concentrix/General Motors
11.2019 - 07.2022
- Listen attentively to customers needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer and continued service.
- Upon being promoted to Team Leader, I was assigned to lead a team of my peers in effort to maximize our customer experiences.
Service Experience Professional
LPL Financial
07.2018 - 10.2019
- Service Advisors and Investors with their portfolio including account info, ACAT and NON ACAT transfers, withdrawal and deposits, and navigation of the account portal for LPL.
- Provide internal support for other departments within LPL in efforts to provide the best Advisor Client Experience.
Education
Bachelor of Science (B.S.) - Business Administration/Banking and Finance
Fayetteville State University
Fayetteville, NC05.2012
Certification
- CompTIA A+ Certified
- Securities Industry Essentials
- Life and Health License
- Series 66 License
Timeline
Sales Representative
T Mobile
11.2023 - Current
Outbound Telemarketing Business Sales Agent
Spectrum
08.2022 - 07.2023
Retention Specialist/Team Leader
Concentrix/General Motors
11.2019 - 07.2022
Service Experience Professional
LPL Financial
07.2018 - 10.2019
Bachelor of Science (B.S.) - Business Administration/Banking and Finance
Fayetteville State University
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