Benjamin Slezak
Winston-Salem
Summary
Accomplished retail professional with 10 years of experience in customer service and team training within food and retail sectors. Expertise in enhancing team performance and delivering outstanding customer experiences. Proficient in food preparation, cash management, and staff training, with a commitment to fostering collaboration. Aiming to leverage retail management skills to contribute to organizational success.
Overview
1
1
Certification
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Produce Supervisor
Whole Foods Market
Greensboro
07.2025 - Current
- Supervised team members to streamline workflow and meet operational goals
- Facilitated communication between team members and management to ensure alignment
- Maintained sales floor conditions to enhance customer experience
Team Trainer
Whole Foods Market
Greensboro
09.2023 - 07.2025
- Prepared food to maintain high standards of meal quality and safety.
- Provided customer service that improved client satisfaction.
- Trained team members on operational procedures to ensure consistent performance.
Floor Staff and Pizza Staff
Boxcar Bar + Arcade
Greensboro
09.2022 - 08.2023
Pick and Prep clerk
Lowes Foods, LLC
Kernersville
08.2022 - 03.2023
- Executed food preparation tasks to enhance meal service, food packaging, and customer satisfaction
- Processed customer transactions efficiently at checkout stations.
- Maintained organized inventory and stocked shelves regularly.
- Assisted customers with product inquiries to improve store navigation and overall shopping experience.
Crew Member
Chipotle Mexican Grill
Greensboro
06.2020 - 08.2022
- Prepared ingredients efficiently for cooking in a fast-paced kitchen, ensuring timely service., Managed cash transactions accurately during shifts., customer service, Prepared grilled items following safety and quality standards.
- Assisted customers with menu selections and provided excellent service.
- Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
- Assisted customers with menu selections, delivering personalized service to enhance satisfaction.
Customer Service Associate/Keyholder
The Natural Dog
Winston-Salem
10.2018 - 06.2020
- Organized and arranged shelves to enhance product visibility and improve customer experience while training coworkers in areas of inexperience.
- Assisted customers with product selection and addressed inquiries about pet care to ensure informed purchasing decisions.
- Managed inventory levels and organized stock to facilitate efficient product retrieval and enhance overall store operations.
- Organized and arranged shelves to maintain product visibility, register work, providing customers with the perfect experience, training coworkers in areas of inexperience
Sales Associate/co-manager/store Manager
Genesco
Winston-Salem
08.2015 - 10.2017
- Supported customers at Journeys and Journeys Kidz, improving satisfaction and fostering repeat business.
- Started in seasonal part-time sales role, advanced to full-time position through consistent strong sales performance.
Education
SCIENCE (ASSOCIATES) -
FORSYTH TECHNICAL COMMUNITY COLLEGE
Winston Salem, NC 01.2018 - 01.2020
Skills
- Produce Display
- Inventory management
- Retail sales
- Customer relationship management
- Grocery store
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Leadership
- Management
- Time management
- Organizational skills
- Communication skills
- Customer service
Certification
Driver's License
Timeline
Produce Supervisor
Whole Foods Market
07.2025 - Current
Team Trainer
Whole Foods Market
09.2023 - 07.2025
Floor Staff and Pizza Staff
Boxcar Bar + Arcade
09.2022 - 08.2023
Pick and Prep clerk
Lowes Foods, LLC
08.2022 - 03.2023
Crew Member
Chipotle Mexican Grill
06.2020 - 08.2022
Customer Service Associate/Keyholder
The Natural Dog
10.2018 - 06.2020
SCIENCE (ASSOCIATES) -
FORSYTH TECHNICAL COMMUNITY COLLEGE
01.2018 - 01.2020
Sales Associate/co-manager/store Manager
Genesco
08.2015 - 10.2017