Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Wire Technician
AT&T
Cornelius
10.2015 - Current
Managed installation, repair, and Quality Assurance of Cat-5 and fiber optic wiring.
Worked independently or as part of team, depending on project scope/timeline requirements.
Oversaw scheduling, client relations, and technical delivery.
Independently managed company vehicle, tools, and inventory.
Ensured safety standards, minimizing downtime and maintaining readiness.
Tested completed installations for functionality, safety, and compliance with local codes/regulations.
Performed routine maintenance on electrical systems to prevent accidents or malfunctions.
Training Manager-Year Contract
AT&T
Charlotte
04.2023 - 04.2024
Lead training programs for new technicians, managing classroom and hands-on lab instruction.
Develop and implement industry procedures ensuring compliance and consistency.
Monitor technician performance, through assessments, providing reports and improvement recommendations.
Collaborate with leadership to enhance operations.
Established clear objectives for each training program or session.
Developed and implemented training programs for employees.