Benard Wambang
Charlotte
Summary
Accomplished Certified ScrumMaster (CSM) and Agile Coach with over 8 years of hands-on
experience in delivering Agile transformations and leading high-performing, self-organizing
teams across Scrum, Kanban, SAFe, and Lean frameworks. Expertise in driving Agile
methodologies, optimizing SDLC (Software Development Life Cycle), and leveraging DevOps
practices to improve time-to-market, enhance team collaboration, and deliver business value.
Adept at facilitating Scrum ceremonies, coaching Agile teams, fostering continuous
improvement, and scaling Agile processes across multiple teams and enterprises. Strong
advocate of Servant Leadership, change management, and building a culture of innovation,
accountability, and agility to achieve business agility and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sr. Scrum Master
Wellsfargo
Charlotte
07.2023 - Current
- Drive technical maturity: Identify areas for technical improvement and partner with engineering managers to drive maturity in development practices
- Working closely with the Product Owner to plan and complete the highest priority work as per the product roadmap through well-executed sprints.
- Enhance feedback loops: Work with software engineering managers to improve feedback loops and learning processes within the development team.
- Coordinate across teams: Ensure effective coordination and collaboration across multiple teams to achieve delivery goals
- Experience in scaling Agile: Familiarity with scaling Agile frameworks, particularly SAFe, and the ability to adapt these frameworks to the organization's needs.
- Technical depth is necessary to understand technical patterns and practices that enable agility.
Sr. Scrum Master
JP Morgan Chase & Company
Charlotte
08.2019 - 07.2023
- Identified, analyzed, and leveraged key Agile metrics (e.g., velocity, cycle time, and lead time) to create actionable plans for team optimization and continuous improvement.
- Strong passion for Kanban and SAFe frameworks guiding development teams to higher team maturity through relentless improvement practices and principles.
- Proactively identified and removed obstacles and roadblocks to ensure smooth development flow and uninterrupted Sprint progress.
- Collaborated with stakeholders, leadership, and cross-functional teams to mitigate risks and maintain team momentum.
- Fostered a culture of continuous inspection and adaptation, enabling the team to respond effectively to challenges.
- Openness to new ideas, mentoring, coaching, and training others to learn new things.
- Lead Scrum Ceremonies: Facilitate and lead Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, and sprint reviews) for AI and ML development teams, ensuring the teams follow agile principles while delivering high-quality AI solutions.
Scrum Master
Humana
St Louis
02.2018 - 08.2019
- Coaching and Mentorship: Provide expert coaching on Scrum practices and agile methodologies to team members, ensuring high performance and adherence to agile values. Mentor team members to enhance their understanding of both agile processes and AI-specific project dynamics.
- Cross-Functional Collaboration: Foster collaboration across multiple teams, including data scientists, AI engineers, DevOps, and business stakeholders. Ensure alignment between business objectives and technical requirements for AI solutions.
- Agile Metrics & Reporting: Use agile metrics (velocity, burndown charts, cumulative flow, etc.) to assess team progress and performance. Provide actionable insights and reports to leadership to ensure the team is on track to meet objectives.
- Accelerating overall team performance, efficiency and value delivered by engaging within and across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources
Scrum Master
Swiss American Inc
New York
11.2017 - 01.2018
- Support the team with empathy by displaying an authentic understanding and concern for a team member’s beliefs or feelings. In turn, the team is more likely to build relationships with others, resulting in higher levels of collaboration and performance.
- Help the team provide transparency by ensuring artifacts are inspected, identifying significant differences between expected and actual results, and detecting anti-patterns.
- Foster and enable a collaborative and innovative environment, and support and empower the team to make suitable commitments through story commitment and task definitions.
- Act as a thought partner to the Team, supporting them in identifying solutions to obstacles that arise
AWS Solutions Architect
Johns Hopkins Hospital
Baltimore
06.2016 - 09.2017
- Created CI/CD pipelines using AWS CodePipeline and Terraform, automating deployment
processes and decreasing deployment time by 30%, improving team efficiency. - Implemented infrastructure-as-code (IaC) practices using Terraform, automating
provisioning and minimizing human error in infrastructure management. - Designed and deployed secure, scalable infrastructure solutions in AWS GovCloud,
meeting stringent compliance standards such as FedRAMP and NIST 800-53.
Education
Bachelor of Arts - Business Administration, Marketing
University of Yaoundé 1
Cameroon07-2015
Master of Science - Computerized Accounting And Management: Computer S
Paul's Computer Institute
Cameroon02-2013
Skills
- Agile methodologies
- Scrum processes
- Kanban framework
- Scaled Agile Framework
- Agile metrics
- Technical coaching
- Jira
- Confluence
Timeline
Sr. Scrum Master
Wellsfargo
07.2023 - Current
Sr. Scrum Master
JP Morgan Chase & Company
08.2019 - 07.2023
Scrum Master
Humana
02.2018 - 08.2019
Scrum Master
Swiss American Inc
11.2017 - 01.2018
AWS Solutions Architect
Johns Hopkins Hospital
06.2016 - 09.2017
Bachelor of Arts - Business Administration, Marketing
University of Yaoundé 1
Master of Science - Computerized Accounting And Management: Computer S
Paul's Computer Institute
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