- Enjoy participating in intramural sports for overall physical and mental well-being
- Supporting STEM education initiatives and mentorship programs
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Documenting and sharing travel experiences
- Electronics and Circuit Building
- Gym Workouts
- Augmented Reality (AR) Development
- Rock Climbing
Ben DeStefon
Terrell
Summary
Dynamic professional with a proven track record at Shielded Security, excelling in safety procedures and customer service. Demonstrated leadership as a Detail Supervisor at AJW Detailing, enhancing client retention through exemplary service. Skilled in clear communication and conflict resolution, fostering teamwork and ensuring a secure environment for all.
Experienced with maintaining safety and security in diverse environments. Utilizes strategic thinking and quick decision-making to manage critical situations effectively. Track record of strong teamwork and effective communication skills to ensure cohesive operations.
Overview
6
6
years of professional experience
Work History
Security Forces Member
Shielded Security
08.2023 - Current
- Identified and reported suspicious activity to prevent security incidents.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Patrolled grounds to monitor status and safety of premises.
- Mitigated potential conflicts by utilizing effective negotiation skills when interacting with hostile individuals or groups.
- Responded to emergency situations quickly and calmly for professional support.
- Collaborated with team members to maintain situational awareness, resulting in a safer environment for all personnel.
Detail Supervisor
AJW Detailing
03.2020 - 08.2025
- Promoted a positive work environment, fostering teamwork and open communication among staff members.
- Tracked and analyzed key performance indicators to identify areas for improvement, implementing corrective actions to drive continuous process enhancements.
- Oversaw and coordinated staff member scheduling and performance.
- Tended to high-value clients while exceeding expectations on high-quality vehicles
- Increased customer retention rates by providing exemplary service and following up on client concerns or queries promptly.
Education
Bachelor of Science - Computer Science
University of Mississippi
University, MS05-2027
Skills
- Customer service
- Safety procedures
- Instruction and leadership
- Clear communication
Interests
Timeline
Security Forces Member
Shielded Security
08.2023 - Current
Detail Supervisor
AJW Detailing
03.2020 - 08.2025
Bachelor of Science - Computer Science
University of Mississippi
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