Bee Chappell
MAPLE
Summary
Dynamic retail professional with experience at Food Lion, recognized for enhancing customer satisfaction through effective communication and problem-solving. Skilled in inventory management and brand representation, I consistently delivered exceptional service, contributing to a positive shopping experience and increased sales. Proficient in audio editing, I bring creativity and precision to every project. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2
2
years of professional experience
Work History
Retail Worker
Food Lion
Kill Devil Hills
05.2024 - Current
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Help customers load purchased equipment when necessary.
- Operated cash register to process payments from customers accurately and efficiently.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Answered store and merchandise questions and led customers to wanted items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Fast Food Worker
McDonald's
Grandy
05.2023 - 10.2023
- Ensured that all food products were prepared fresh daily and stored properly.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Regularly checked inventory levels for restocking needs.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
Bachelor of Arts - Commercial Music And Production
Western Carolina University
Cullowhee, NCSkills
- Music Composition
- Audio editing
- Sound design
- Problem-solving
- Brand representation
- Effective communication
Timeline
Retail Worker
Food Lion
05.2024 - Current
Fast Food Worker
McDonald's
05.2023 - 10.2023
Bachelor of Arts - Commercial Music And Production
Western Carolina University
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