Rebecca Privett
King
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
Tractor Supply Company
Rural Hall
03.2021 - Current
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Established customer service standards and monitored staff compliance.
- Ensured compliance with safety regulations and company policies.
- Managed daily banking activities such as deposits and withdrawals.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Monitored employee performance and identified performance gaps for corrective action.
- Trained and mentored associates to teach daily tasks and procedures.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Store Manager
Dick’s Sporting Goods
Burlington
05.2006 - 03.2021
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Trained and mentored associates to teach daily tasks and procedures.
- Established store tactics and strategies to achieve operational performance and sales goals.
Education
Bachelor of Science - Physical Education, Wellness And Sports Medicine
Averett University
Danville, VA 09.1998 - 05.2000
Some College (No Degree) - Physical Education And Athletic Training
Greensboro College
Greensboro, NCSkills
- Employee training
- Payroll administration
- Visual merchandising
- Sales analysis
- Customer service
- Inventory management
- Performance management
- Conflict resolution
- Team building
- Cash handling
- Talent recruitment
- Multitasking and organization
- Goals and performance
- Root-cause analysis
- Flexible schedule
- Culture development
- Retail merchandise quality standards
- Product merchandising
- Employee scheduling
- Problem-solving
- Store opening and closing procedures
References
References available upon request.
Timeline
Store Manager
Tractor Supply Company
03.2021 - Current
Store Manager
Dick’s Sporting Goods
05.2006 - 03.2021
Bachelor of Science - Physical Education, Wellness And Sports Medicine
Averett University
09.1998 - 05.2000
Some College (No Degree) - Physical Education And Athletic Training
Greensboro College