Beau Morgan
Trinity
Summary
Dedicated professional with strong customer service skills. Recognized for resolving issues effectively and fostering positive relationships, contributing to enhanced customer satisfaction. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Will stay dedicated and will always make sure the job gets done.
Overview
4
4
years of professional experience
Work History
To-Go Lead
UpTown Charlies
Greensboro
03.2022 - Current
- Provided exceptional service through face-to-face and phone interactions, fostering positive customer relationships.
- Resolved customer issues with knowledgeable, friendly assistance, resulting in improved customer satisfaction.
- Recognized by management for outstanding customer service performance.
- Collaborated with cross-functional teams, contributing to successful achievement of organizational objectives.
- Trained and guided fellow employees to a high standard
Frozen Yogurt Shop Cashier
Natties Frozen Creations
Archdale
06.2023 - 04.2025
- Managed cash register, processed customer transactions accurately to ensure smooth service.
- Trained new staff on service procedures and product knowledge to improve team effectiveness.
- Maintained cleanliness and organization of work area, ensuring compliance with sanitation standards.
Education
Associate of Arts - Business Administration
Guilford Technical Community College
Jamestown, NC05-2028
High School Diploma -
Wheatmore High School
Trinity, NC06-2025
Skills
- Customer service
- Organization and time management
- Calm under pressure
- Customer relations
- Team collaboration
- Conflict resolution
Timeline
Frozen Yogurt Shop Cashier
Natties Frozen Creations
06.2023 - 04.2025
To-Go Lead
UpTown Charlies
03.2022 - Current
Associate of Arts - Business Administration
Guilford Technical Community College
High School Diploma -
Wheatmore High School