Robin Matson
Durham
Summary
Highly motivated and enthusiastic Lead Medical Assistant with extensive knowledge of medical regulations and policies. Detail oriented and driven, with excellent communication skills and over 7 years of clinical experience. Seeking a Medical Assistant position where focus, motivation, and dedication are highly sought.
Overview
9
9
years of professional experience
Work History
Medical Assistant
MD Aesthetics & Dermatology
05.2023 - 09.2024
- Directed patients to exam rooms, obtained client medical history, and prepared for physician examinations.
- Scheduled appointments, collected required copayments, verified relevant insurance coverage.
- Educated and advised patients on medications, procedures, treatment options and care plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Lead Medical Assistant & Surgical Coordinator
Michigan Avenue Podiatry
10.2020 - 04.2023
- Coordinated and motivated medical assistant team to efficiently handle clinical and administrative needs of 25+ patients per day.
- Arranged surgeries with multiple rotating facilities, prepared admission, reviewed medical histories, coordinated all pre and post-operative details and bookings.
- Verified insurance coverage and obtained pre-authorizations.
- Provided patients with knowledgeable education on procedure, medications, and treatment plan documentation.
- Directed patients to exam rooms, performed patient intake, took in clinic X-rays, collected & processed specimens, prepared patients for physician examinations, and charted in EMR.
Medical Assistant and Office Manager
Collin's Chiropractic & Wellness Center
04.2017 - 09.2020
- Welcomed patients and inquired about wellbeing since last treatment.
- Performed clerical duties, such as word processing, data entry, answering phones, and scheduling appointments.
- Created and maintained organized financial records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Directed patients to exam rooms, performed Ultrasound Therapy and prepared patients for physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Store Manager
Jet's Pizza
09.2015 - 04.2020
- Supervised employees and ensured that tasks were appropriately executed by monitoring performance and prioritization.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Established and maintained positive work environment to enhance retention and productivity.
- Strengthened customer loyalty by handling issues with advanced diplomacy, knowledgeable service and professionalism.
Education
Bachelor of Science - Public Health
Southern New Hampshire University
Hooksett, NH12-2026
Biochemistry
William Rainey Harper College
Palatine, IL2016
Biochemistry
Indiana University Bloomington
Bloomington, IN2015
Skills
- Medical office administration
- Proficient with JavaScript, HTML5, and Microsoft Office -Word, Excel, & PowerPoint
- Medical billing and coding
- Data entry/electronic medical records
- Insurance claims & insurance verification
- Customer Service
Websites
Timeline
Medical Assistant
MD Aesthetics & Dermatology
05.2023 - 09.2024
Lead Medical Assistant & Surgical Coordinator
Michigan Avenue Podiatry
10.2020 - 04.2023
Medical Assistant and Office Manager
Collin's Chiropractic & Wellness Center
04.2017 - 09.2020
Store Manager
Jet's Pizza
09.2015 - 04.2020
Bachelor of Science - Public Health
Southern New Hampshire University
Biochemistry
William Rainey Harper College
Biochemistry
Indiana University Bloomington
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