Bayron Diaz
Garner
Summary
Dynamic Crew Trainer at McDonald's with a proven track record in employee training and customer service excellence. Skilled in coaching and mentoring, I enhanced team performance and food safety standards. Committed to continuous improvement, I fostered a positive work environment while ensuring adherence to policies and procedures.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Mcdonald’s
10.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Education
High School Diploma -
Garner High School
Garner, NC06.2025
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Active listening
- Decision-making
- Coaching and mentoring
- Cleaning and sanitation
- Staff education and training
- Role modeling
- Product knowledge
- Continuous improvement
- Policies and procedures
Languages
Spanish/English
Native or Bilingual
Timeline
Crew Trainer
Mcdonald’s
10.2023 - Current
High School Diploma -
Garner High School
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