Barnwell Heyward Mould
Raleigh,NC
Summary
Highly organized and creative merchandising professional with a proven track record of effectively representing consumer tastes and needs in the retail market. Adept at accurately assessing competition and implementing strategies to boost sales and reinforce client brands. Extensive experience as a personable fitting room attendant for high-end retail companies, providing exceptional attention to detail and skillfully accessorizing outfits for clients. Skilled lead retail consultant passionate about developing innovative solutions to meet product and service needs. 3 years of progressive tech sales experience, bringing a resourceful and proactive approach to leadership.
Overview
2
2
years of professional experience
Work History
Tech Sales Associate
Staples
10.2022 - 07.2024
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Stocking Associate
Publix
02.2022 - 08.2022
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting, and stocking merchandise.
- Responded to customer requests for products, services, and company information.
- Responded proactively and positively to rapid change.
- Unloaded packages with care and placed in proper staging area.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising, and customer service.
Education
Associate of Applied Science - Electrical Systems Technology
Wake Technical Community College
Raleigh, NC08-2027
Highschool -
Broughton Magnet High School
Raleigh, NC06.2022
Skills
- Experienced with Software Tools
- Customer Engagement
- Effective Communication
- Effective Time Management
- Customer Support
- Reviewing Technical Documentation
- Customer-Centric Upselling
- Marketing Assistance
- Retail Stock Management
- Product Knowledge in Retail
- Analytical Decision-Making
- Technical Writing Skills
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tech Sales Associate
Staples
10.2022 - 07.2024
Stocking Associate
Publix
02.2022 - 08.2022
Associate of Applied Science - Electrical Systems Technology
Wake Technical Community College
Highschool -
Broughton Magnet High School
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