Barbara Steele
Charlotte
Summary
Expert quality assurance professional offers 20 years of experience in reviewing and helping optimize detailed technical specifications. Brings collaborative style and has well-developed communication skills combined with attention to detail, unparalleled software abilities and background in writing top-notch test cases. Consistently enforces company policies and agency guidelines to comply with state and federal regulations. Knowledgeable professional offering 20 years of experience in Quality Control Analyst position. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Dedicated Quality Control Analyst proficient in standard sampling and testing protocols.
Overview
18
18
years of professional experience
Work History
Machine Operator
Westrock Coffee
Concord
11.2023 - 06.2025
- Operated production machinery to ensure efficient coffee processing.
- Monitored equipment performance, identifying issues for timely maintenance.
- Conducted quality checks on coffee products to maintain standards.
- Adjusted machine settings based on production requirements and specifications.
- Collaborated with team members to optimize workflow and reduce downtime.
- Maintained cleanliness and organization of the work area for safety compliance.
- Documented production data accurately for reporting purposes.
- Adjust machine settings to complete tasks accurately.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Prepared machine for production processes by equipping with required tools and parts.
- Record production information such as quantities produced and materials used on daily logs.
QUALITY ASSURANCE ANALYST
PaperWorks
Mount Gilead
03.2017 - 11.2019
- Maintained quality assurance procedure documentation.
- Monitored completed work and provided feedback to improve team member performance.
- Developed Quality Audits to identify and track defects in products prior to mass production.
- Prepared and analyzed internal and external quality reports for management staff review.
- Conducted internal audits to measure adherence to established QA standards.
QUALITY CONTROL TECHNICIAN
ConvaTec
Greensboro
09.2009 - 01.2016
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Analyzed informational results, noting discrepancies to assist problem resolution.
- Provided quality support to ensure that products met quality standards and customer requirements.
QUALITY ASSURANCE ANALYST
Sherwin-Williams
Greensboro
08.2007 - 02.2009
- Communicated regularly with management to discuss quality trends.
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Created, edited and updated project manuals and technical documentation used by entire QA team.
Education
Associate of Arts - Retail Merchandise And Sales
Kings College
Charlotte, NCHigh School Diploma -
West Montgomery High School
Mount Gilead, NCSkills
- Quality assurance controls
- Testing protocols
- Sampling procedures
- Safety procedures
- Peer relationships
- Improvement recommendations
- Material selection
- Computers and electronics
- Best practices and methodologies
- Mentoring and training
Timeline
Machine Operator
Westrock Coffee
11.2023 - 06.2025
QUALITY ASSURANCE ANALYST
PaperWorks
03.2017 - 11.2019
QUALITY CONTROL TECHNICIAN
ConvaTec
09.2009 - 01.2016
QUALITY ASSURANCE ANALYST
Sherwin-Williams
08.2007 - 02.2009
Associate of Arts - Retail Merchandise And Sales
Kings College
High School Diploma -
West Montgomery High School