Barbara Cannito
Winston-Salem
Summary
Experienced investigator with a focus on interview techniques and evidence collection, complemented by proficient report writing skills. Dedicated to ensuring compliance and improving operational efficiency through targeted training and effective communication.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Program Integrity Investigator
Forsyth County Department of Social Services
Winston Salem
04.2017 - Current
- Conducted interviews with clients, witnesses, and involved parties to gather critical information that informed investigative decisions.
- Analyzed data from investigations to assess validity of claims, contributing to informed decision-making in case resolutions.
- Monitored suspects’ online activity across various social media platforms for evidence gathering.
- Ensured confidentiality of sensitive information throughout all investigative processes.
- Prepared detailed reports summarizing investigative activities and outcomes for internal review.
- Maintained accurate case files in compliance with agency standards and regulations.
- Trained new staff on investigative procedures and protocols, enhancing operational consistency and supporting team effectiveness.
- Organized investigative files systematically to enhance retrieval of information.
Office Manager
Arch Tech of North Carolina
Salisbury
09.2002 - 11.2011
- Streamlined office operations to enhance administrative workflows.
- Managed inventory levels and procured necessary supplies.
- Developed and implemented office policies to boost operational efficiencies.
- Trained new staff on office systems and best practices for optimal performance.
- Maintained accurate records for compliance with regulations.
- Managed filing system for correspondence and essential documents.
- Coordinated communication by answering phone calls, responding to emails, and routing mail.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable.
Human Resources Assistant
Lightnin Mixers
Rochester
07.1997 - 09.2002
- Facilitated onboarding and orientation sessions, promoting seamless integration of new employees.
- Conducted training sessions, improving employee skills and knowledge for enhanced performance.
- Responded to inquiries regarding benefits and company policies for current and prospective employees.
- Organized company events to promote team building and engagement.
- Assisted in recruitment processes by coordinating phone screenings and scheduling interviews, streamlining candidate selection.
- Guided new hires through documentation requirements during orientation.
- Managed employee relations issues, including grievances and complaints.
- Coordinated communication with external partners, such as insurance vendors and recruitment agencies.
Education
Bachelor of Science - Legal Studies
National Paralegal College
Phoenix, AZ09-2014
Skills
- Investigation procedures
- Fraud analysis
- Evidence collection
- Report writing
- Interview techniques
- Attention to detail
- Effective communication
Certification
- Certified Welfare Fraud Investigator
Timeline
Program Integrity Investigator
Forsyth County Department of Social Services
04.2017 - Current
Office Manager
Arch Tech of North Carolina
09.2002 - 11.2011
Human Resources Assistant
Lightnin Mixers
07.1997 - 09.2002
Bachelor of Science - Legal Studies
National Paralegal College