Barbara Bell
Plymouth
Summary
Results-driven professional with a strong work ethic and adaptability, possessing exceptional interpersonal skills. Proven ability to excel in diverse environments and independently master new tasks. Demonstrated reliability as a general worker, consistently completing assignments efficiently and effectively. Seeking to leverage these strengths to tackle new challenges and contribute to team success.
Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
Work History
Delivery Driver
V&P OWENS TRUCKING LLC.
Plymouth
05.2024 - Current
- Verified tire inflation levels prior to starting each route.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Reported mechanical problems encountered with vehicles to dispatch.
- Verified accuracy of items loaded onto truck against shipping documents.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Inspected vehicle and maintained gas, oil and water levels.
- Kept accurate logs of all deliveries and trips.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Utilized GPS and maps for efficient route planning.
- Navigated routes with relevant map programs and GPS systems.
- Transported and safely delivered items to prevent damage or loss.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Patient Access Representative
Agape Health Service
Williamston
10.2022 - 10.2024
- Explained policies, procedures and services to patients.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Participated in training sessions to stay updated on healthcare policies and registration software.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Greeted patients and visitors in a courteous and professional manner.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Actively participated in team meetings and training sessions.
- Answered phones promptly in a professional manner.
Cashier
Jamesville Mini Mart & Grill
Jamesville
11.2023 - 05.2024
- Used suggestive selling techniques to promote add-on sales.
- Built and maintained productive relationships with employees.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Prepared fresh ingredients for use in cooking, such as chopping vegetables and grinding meats.
- Served customers promptly in an efficient manner following restaurant protocols.
- Checked quality of ingredients before starting work to ensure freshness of products used in meal preparation.
- Stocked shelves with necessary ingredients for daily operations.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Received and stored food and supplies.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Grilled and deep fried various foods from meats to potatoes.
ER Registration Clerk
Washington Regional Medical Center
Plymouth
06.2020 - 10.2023
- Compiled and coded patient information or data in appropriate computer system.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Arranged hospital admissions for patients as required.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Accurately completed all necessary paperwork related to patient registration process such as forms, consent documents.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Completed relevant insurance and other claim forms.
- Performed pre-registration activities for scheduled appointments.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Ensured that all relevant information was entered into the system before discharging a patient from ER.
- Verified insurance coverage and obtained authorizations as needed.
- Collected co-payments and other payments from patients.
- Monitored office supplies inventory and placed orders when necessary.
- Maintained confidentiality of protected health information according HIPAA guidelines.
- Entered patient demographic and financial data into computer system accurately.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Ordered and maintained supply inventory for medical office.
- Assisted in maintaining a safe environment by following safety protocols at all times.
- Greeted patients and verified patient information for registration process.
Packer
Perdue Farms, Inc.
Lewistown
06.2018 - 07.2020
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Packed products in accordance with specified instructions.
- Accomplished production goals by working with speed and accuracy.
- Followed detailed packing instructions to meet specific customer requirements.
- Implemented packing strategies to minimize waste and increase efficiency.
- Trimmed and deboned thighs, and fat, using a whisk knife.
- Followed detailed instructions when trimming specific parts of the thigh.
- Used appropriate protective gear while operating machinery.
Education
GED -
Martin Community College
Williamston05-2008
Skills
- Route navigation
- Vehicle inspection
- Delivery documentation
- Customer service
- Inventory management
- Safety compliance
- Communication skills
- Record keeping
- Insurance verification
- Patient registration
- Data entry
- Medical terminology
- HIPAA compliance
- Appointment scheduling
- Payment processing
- Patient confidentiality
- Co-payment collection
- Teamwork
- Patient consent verification
- Insurance authorizations
- Medical office procedures
- Outpatient procedures
- Multitasking Abilities
- Medical records maintenance
- Telephone etiquette
- Skills on using Electronic Health Records
E
Timeline
Delivery Driver
V&P OWENS TRUCKING LLC.
05.2024 - Current
Cashier
Jamesville Mini Mart & Grill
11.2023 - 05.2024
Patient Access Representative
Agape Health Service
10.2022 - 10.2024
ER Registration Clerk
Washington Regional Medical Center
06.2020 - 10.2023
Packer
Perdue Farms, Inc.
06.2018 - 07.2020
GED -
Martin Community College
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