Bamba Jaye
Raleigh
Summary
Dedicated and bilingual Fitness Trainer, Security and Sales Specialist with proven ability to motivate individuals towards achieving their goals. Specializes in creating high-energy training programs for all skill and learning levels. Results-driven Coach focused on building focused and high-achieving teams through goal-oriented training and mentorship. Excels at recruiting reliable staff and assistants to foster a unified team culture and provide purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive program perception and open new competitive opportunities.
Overview
7
7
years of professional experience
Work History
Sales Specialist
Apple
10.2023 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Increased sales revenue by developing and implementing strategic sales plans.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Security
PBR Cowboy Night Club
01.2023 - Current
- Streamlined entry procedures to minimize wait times without compromising security.
- Monitored alarms and security cameras and responded to issues.
- Enhanced store security by identifying and reporting suspicious activities.
- Conducted facility tours to showcase safety and security measures.
- Maintained a consistently high level of vigilance while on duty, contributing to a notable reduction in security incidents during tenure as Security Lieutenant.
Case Manager/Patient Care Coordinator
National Provider Identifier
09.2022 - 07.2023
- Reviewed caseworkers' client cases and made recommendations for additional actions and improvements.
- Conducted training to update staff on new laws, regulations and procedures to promote more informed delivery of client services.
- Implemented new initiatives and procedures to increase knowledge and availability of client services.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Evaluated treatment plans against individual goals and healthcare standards.
Logistics Team Member
Amazon Logistics
08.2021 - 08.2022
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Generated documentation and information required for customer shipments.
Assistant Athletic Trainer
Raleigh Firebirds Basketball
05.2021 - 07.2021
- Delivered emergency care for injured athletes on field or at sporting events.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
- Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
- Monitored and evaluated injured athletes during rehabilitation sessions.
- Promoted health and well-being of student-athletes with implementation of injury prevention programs.
- Developed and implemented preventive programs to minimize injuries.
- Educated athletes on importance of proper nutrition, rest and hydration.
- Supported students in meeting training and conditioning goals.
- Prescribed treatments such as rest, ice, compression, and elevation.
- Skilled at working independently and collaboratively in team environments.
Assistant Coach
Shaw University Men Basketball Team
09.2018 - 05.2021
- Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Promoted good sportsmanship with competing teams on- and off-field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Observed athletes during practice and game situations to assess performance and provide tips for improvement.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Assisted in creating and executing practice plans for athletes to help reach highest potential.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Offered constructive feedback to clients to help reach goals.
- Coordinated various conditioning exercises for pre game season.
Physical Therapist Assistant
Hospital Le Dantec
05.2018 - 08.2018
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Monitored patient progress and adapted treatment plans to reflect changes.
- Improved patient mobility using passive and active therapeutic exercises.
- Educated families and caregivers on treatment programmes for improved at-home support.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Adapted exercises to suit varied ages and abilities for personalized patient care.
- Evaluated patient strength and range of motion to devise personalized regimes.
- Educated patients and families on exercises and proper body mechanics.
- Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs.
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
Education
Bachelor of Science - BS - Exercise Science: Pre-Athletic Training
Shaw University
07.2021
Associate of Applied Science -
Tallahassee Community College, Education Academy
06.2018
High School Diploma -
Quality Education Academy
06.2015
Skills
- Multilingual
- Great Personality
- Athletic Training
- English
- French
- Team player
- Coaching/Training
- Pressure Handling
- Basketball
- Customer Service and Assistance
- Event Networking
- Time Management
Additional Information
- Honors & Awards , Dean's List - Tallahassee Community College 2018 Dean's List - Shaw University 2021 Bamba Jaye - page 1
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Specialist
Apple
10.2023 - Current
Security
PBR Cowboy Night Club
01.2023 - Current
Case Manager/Patient Care Coordinator
National Provider Identifier
09.2022 - 07.2023
Logistics Team Member
Amazon Logistics
08.2021 - 08.2022
Assistant Athletic Trainer
Raleigh Firebirds Basketball
05.2021 - 07.2021
Assistant Coach
Shaw University Men Basketball Team
09.2018 - 05.2021
Physical Therapist Assistant
Hospital Le Dantec
05.2018 - 08.2018
Associate of Applied Science -
Tallahassee Community College, Education Academy
High School Diploma -
Quality Education Academy
Bachelor of Science - BS - Exercise Science: Pre-Athletic Training
Shaw University
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