Baili McPherson
Durham
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Sales Associate
REI
12.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Team Member
Juicekeys
08.2023 - 12.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Intern
Reliant Missions
05.2023 - 08.2023
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
Sales Associate
Tuft & Needle
08.2022 - 05.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Ross Dress For Less
06.2019 - 06.2022
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Housekeeper
YMCA Of The Rockies Estes Park Center
05.2021 - 08.2021
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Restaurant Team Member
Whatabuger
08.2016 - 06.2017
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Education
Bachelor of Science - Psychology
North Carolina Central University
Durham, NC12.2024
Associate of Science - Psychology
Blinn College
Brenham, TX05.2022
Skills
- Sales Development
- Product Sales
- Relationship Building
- Conflict Resolution
- Time Management
- Guest Relations
- Residential Cleaning
- Verbal and Written Communication
- Cleaning Techniques
- Food Safety Measures
- Supply Restocking
- Cleaning and Sanitizing
Timeline
Sales Associate
REI
12.2023 - Current
Team Member
Juicekeys
08.2023 - 12.2023
Intern
Reliant Missions
05.2023 - 08.2023
Sales Associate
Tuft & Needle
08.2022 - 05.2023
Housekeeper
YMCA Of The Rockies Estes Park Center
05.2021 - 08.2021
Sales Associate
Ross Dress For Less
06.2019 - 06.2022
Restaurant Team Member
Whatabuger
08.2016 - 06.2017
Bachelor of Science - Psychology
North Carolina Central University
Associate of Science - Psychology
Blinn College
Similar Profiles
Dale StewartDale Stewart
Sales Associate at REISales Associate at REI
Kiyomi UekiKiyomi Ueki
Department Manager at REIDepartment Manager at REI
Nancy NorenbergNancy Norenberg
Store Manager at REIStore Manager at REI