Aysha M. Eden
Raleigh
Summary
Dynamic administrative professional with a proven track record at the North Carolina Department of Revenue, excelling in data entry and compliance. Recognized for outstanding customer service and effective communication, I consistently surpassed expectations while managing multiple tasks efficiently. Proficient in the Microsoft Office Suite and dedicated to achieving exceptional results in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Temporary Administrative Specialist I
North Carolina Department of Revenue
Raleigh
07.2024 - 02.2025
- Entered and processed taxpayer check payments using ITAS
- Created payment vouchers and located taxpayer records for proper allocation
- Met strict daily quotas and deadlines for check processing
- Retrieved legal and financial information using ITAS and PACER
- Posted payments and created vouchers for bankrupt accounts
- Ensured timely and accurate documentation for compliance and legal tracking
- Valid Driver's License
Sales Associate
Sunglass Hut
Raleigh
06.2023 - 08.2023
- Surpassed sales targets, achieving 110% of goals
- Delivered strong customer service and multitasked in a busy retail environment
- Managed inventory, conducted opening/closing duties, and performed bank runs
Sales Associate
HomeGoods
Raleigh
12.2020 - 08.2021
- Assisted customers and ensured efficient store operations
- Maintained merchandise organization and collaborated with team members
- Gained strong foundational skills in communication and service
Cashier / Customer Service
Alpaca Peruvian Charcoal Chicken
Raleigh
09.2019 - 10.2020
- Handled customer orders and payments
- Practiced food safety and sanitation standards
- Provided reliable and friendly service during high-traffic hours
Education
Bachelor of Arts - Liberal Studies, Pre-Law
North Carolina A&T State University
Greensboro, NC12.2025
High School Diploma -
Leesville Road High School
Raleigh, NCSkills
- Microsoft Office Suite
- Data entry and management
- Customer service excellence
- Effective communication skills
- Administrative support functions
- Cash handling expertise
- Time management strategies
- Multitasking abilities
- Inventory control systems
- Retail operations experience
- Typing speed of 60 WPM
- Decision-making proficiency
- Filing and archiving systems
- Research and analysis skills
- Legal research capabilities
- Document management systems
- Confidential document handling
Certification
• BTEC 110 at North Carolina A&T: Microsoft Word, Excel, PowerPoint, Access (2022)
• BUAN 132 at North Carolina A&T: Tableau Business Intelligence and Analytics Software (2022)
• ITAS & PACER Systems at North Carolina Department of Revenue (2024)
• BUAN 132 at North Carolina A&T: Tableau Business Intelligence and Analytics Software (2022)
• ITAS & PACER Systems at North Carolina Department of Revenue (2024)
Accomplishments
Speech I Award (2018-2019)
Timeline
Temporary Administrative Specialist I
North Carolina Department of Revenue
07.2024 - 02.2025
Sales Associate
Sunglass Hut
06.2023 - 08.2023
Sales Associate
HomeGoods
12.2020 - 08.2021
Cashier / Customer Service
Alpaca Peruvian Charcoal Chicken
09.2019 - 10.2020
Bachelor of Arts - Liberal Studies, Pre-Law
North Carolina A&T State University
High School Diploma -
Leesville Road High School