Ayleen Rodriguez
Concord
Overview
3
3
years of professional experience
Work History
Togo Specialist
Olive Garden
Concord
02.2025 - Current
- Recognized by management for providing exceptional customer service.
- Managed inventory and supplies to ensure materials were available when needed.
Host
Olive Garden
Concord
07.2023 - Current
- Served as point-of-contact for resolving guest complaints or special requests.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted servers in seating guests by escorting them to their tables.
- Provided customers with accurate wait times and monitored waiting list.
Teacher's Assistant
Valor Preparatory Academy
Concord
08.2024 - 11.2025
- Instructed and monitored students in use and care of equipment and materials.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Helped students master learning concepts through one-on-one and small group tutoring.
Sales Associate
Nautica Retail
Concord
06.2022 - 08.2025
- Processed credit card transactions quickly and securely.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Education
Science in Nursing
Central Piedmont Community College
Charlotte, NC05-2027
Skills
- Time management
- Flexibility
- Customer service
- Phone etiquette
- Quick learner
- Food preparation
- Strong multitasking
- Money handling
Languages
Spanish
Professional
Timeline
Togo Specialist
Olive Garden
02.2025 - Current
Teacher's Assistant
Valor Preparatory Academy
08.2024 - 11.2025
Host
Olive Garden
07.2023 - Current
Sales Associate
Nautica Retail
06.2022 - 08.2025
Science in Nursing
Central Piedmont Community College