AYLEEN JUAREZ
Charlotte
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs. Detail-Oriented Client service associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Planet Fitness Gym
03.2024 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Trained new staff on customer service and operational procedures.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Monitored cleanliness and maintenance of gym equipment and facilities.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Receptionist
Modern Salon And Spa
11.2023 - 03.2024
- Greeted visitors and provided them with assistance
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Scheduled appointments for clients, customers, and other visitors
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures
Dishwasher
Morrison Healthcare
09.2022 - 02.2023
- Stocked service areas with clean plates, bowls, cups, and other items as needed
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment
- Removed garbage and trash to designated disposal areas in accordance with health regulations
Medical Scribe
StarMed Staffing
08.2020 - 12.2020
- Obtained accurate medical histories from patients and documented them into the EMR system
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits
- Input details about patient histories, physical examinations, medications, and other information into physical or electronic charts
Education
Certificate of Graduation -
Muse Cosmetic Institute
Charlotte, NC09.2023
High School Diploma -
Independence High School
Charlotte, NC06.2022
Skills
- Data Entry Experience
- Fluent in Spanish
- Clinical Assistance
- Team Player With Positive Attitude
- Multitasking and prioritization
- Greeting and Seating Clients
- Positive and professional
- Microdermabrasion treatments
- Spa treatment services expert
- Eyebrow and lash tinting
- Sanitation and sterilization
- Customer service
- Guest engagement
- Staff management
Certification
Licensed Esthetician
Timeline
Assistant Manager
Planet Fitness Gym
03.2024 - Current
Receptionist
Modern Salon And Spa
11.2023 - 03.2024
Dishwasher
Morrison Healthcare
09.2022 - 02.2023
Medical Scribe
StarMed Staffing
08.2020 - 12.2020
Certificate of Graduation -
Muse Cosmetic Institute
High School Diploma -
Independence High School