Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ayazhan Baimuratova

Charlotte

Summary

Dedicated professional with strong customer service skills. Proficient in multilingual communication and problem-solving, enhancing dining experiences through attention to detail and teamwork.

Overview

1
1
year of professional experience

Work History

Server

Mellow Mushroom
Charlotte
07.2025 - Current
  • Provided excellent customer service to enhance dining experiences.
  • Took customer orders accurately and communicated them to the kitchen staff.
  • Collaborated with team members to ensure efficient service flow.
  • Maintained knowledge of menu items to provide recommendations to guests.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked food before serving it to customers.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Host

Hawthorne's NY Pizza & Bar
Charlotte
02.2025 - 05.2025
  • Greeted guests warmly and established a friendly atmosphere.
  • Managed reservation system to ensure efficient seating arrangements.
  • Assisted in coordinating dining room flow during peak hours.
  • Collaborated with servers to enhance customer service experience.
  • Handled guest complaints promptly and professionally for resolution.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Food Runner

Sea&Grills
Charlotte
01.2025 - 02.2025
  • Delivered food and beverages to tables efficiently and promptly.
  • Communicated with kitchen staff to ensure timely order preparation.
  • Collaborated with team members to enhance overall service quality.
  • Monitored food presentation to ensure compliance with restaurant standards.
  • Ensured that all orders were correct before leaving the kitchen area.

Education

Ardrey Kell High School
Charlotte, NC

Skills

  • Customer Service
  • Multilingual: English, Russian, Kazakh, basic Spanish
  • Conflict Resolution
  • Time Management
  • Professional Phone Etiquette
  • Cash and Card Payment Processing

Languages

English
Full Professional
Russian
Native/ Bilingual
Kazakh
Native/ Bilingual
Turkish
Limited
Spanish
Elementary

Timeline

Server

Mellow Mushroom
07.2025 - Current

Host

Hawthorne's NY Pizza & Bar
02.2025 - 05.2025

Food Runner

Sea&Grills
01.2025 - 02.2025

Ardrey Kell High School

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Ayazhan Baimuratova