Ayanna Berry
Charlotte
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Exceptional Children Teacher's Assistant PK
Charlotte Mecklenburg School System
09.2024 - Current
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
Senior Recruiting Specialist
American Red Cross
05.2021 - 09.2024
- Utilized data analysis to identify eligible blood and apheresis donors for recruitment.
- Contacted eligible donors via automated dialer to schedule appointments.
- Oversaw the implementation of online donor self scheduling and the donor registration process.
- Implemented innovative recruitment techniques such as mobile drives and donor incentives
- Became a member of the Special Emergency Team, dedicated to diaster relief.
- Promoted to Senior Specialist in January of 2022
Customer Service Representative
Telepermance
03.2019 - 10.2020
- Responded to customer requests for products, services, and upcoming promotion.
- Maintained up-to-date knowledge of product and service changes.
- Created and maintained detailed database to develop promotional sales.
- Delivered prompt service to prioritize customer needs.
- Maintained an excellent customer service rating through customer feedback and surveys.
- Recognized on multiple occasions for exceeding production and sales goals.
- Offered a mentorship role in August of 2019.
Education
Bachelor of Science - Social Work
Benedict College
Columbia, SC12-2017
Skills
- Competent in intermediate American Sign Language communication
- Active listening
- Problem-solving
- Verbal and written communication
- Multitasking and organization
- Computer proficiency
- Instructional support
Timeline
Exceptional Children Teacher's Assistant PK
Charlotte Mecklenburg School System
09.2024 - Current
Senior Recruiting Specialist
American Red Cross
05.2021 - 09.2024
Customer Service Representative
Telepermance
03.2019 - 10.2020
Bachelor of Science - Social Work
Benedict College
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