Ayandia Webb
Wilmington
Summary
Dynamic barista with expertise in coffee and tea, honed at Starbucks, where I crafted personalized beverages that boosted sales and consistently achieved high customer satisfaction. As a Crew Member Trainer at Wendy's, I mentored staff in food safety and service excellence, fostering a culture of quality and efficiency.
Overview
1
1
year of professional experience
Work History
Host
Olive Garden
06.2025 - Current
- Welcomed guests and managed seating arrangements to optimize flow and customer satisfaction.
- Assisted in maintaining cleanliness and organization of dining areas to ensure positive guest experiences.
- Collaborated with kitchen staff to communicate menu specials and dietary restrictions effectively.
- Handled reservations and waitlists using digital systems for efficient guest management.
Barista
Starbucks
02.2025 - 05.2025
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Crew Member Trainer
Wendys Fast Food
04.2024 - 11.2024
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Maintained current knowledge of all team position requirements.
- Trained other employees in customer service, food safety, and performance requirements.
Education
Bachelor of Science - Nursing Science
Cape Fear Community College
Wilmington, NC05-2028
Skills
- Tea expertise
- Coffee expertise
- Espresso machine operation
- Display case merchandising
Clubs
Teaching preschoolers
Timeline
Host
Olive Garden
06.2025 - Current
Barista
Starbucks
02.2025 - 05.2025
Crew Member Trainer
Wendys Fast Food
04.2024 - 11.2024
Bachelor of Science - Nursing Science
Cape Fear Community College
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