Overview
Work History
Education
Skills
Timeline
Generic

Avianna Roberson

Charlotte

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Walgreen's Pharmacy
08.2023 - 12.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Cashier

Walgreens
01.2023 - 07.2023
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted over Number patients per day.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned Job title and Job title positions and provided backup at key times.
  • Collected and authorized payments of guests.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Cashier

Aldo Shoes
10.2021 - 09.2022
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Completed inventory counts and ordered merchandise.
  • Greeted over Number patients per day.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.

Cashier

Hollister.Co
06.2019 - 09.2021
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reviewed weekly sales ads and monitored price changes.
  • Conducted inventory counts by adding each item in stock and documenting in System.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue.

Education

Bachelor Of Arts - Fashion Design

Tennessee State University
Nashville, TN
05.2025

Uplift Mighty Prep
06.2021

Skills

  • Verbal and Written Communication
  • Order Taking
  • Sales Expertise
  • Time Management Skills
  • Issue Resolution
  • Money Handling
  • Loyalty Program Promotion
  • Wrapping and Boxing
  • Sweeping and Mopping
  • Feedback Acceptance
  • Customer Assistance
  • Customer Seating
  • Restocking

Timeline

Pharmacy Technician

Walgreen's Pharmacy
08.2023 - 12.2024

Cashier

Walgreens
01.2023 - 07.2023

Cashier

Aldo Shoes
10.2021 - 09.2022

Cashier

Hollister.Co
06.2019 - 09.2021

Bachelor Of Arts - Fashion Design

Tennessee State University

Uplift Mighty Prep

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Avianna Roberson