Avianna Roberson
Charlotte
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Charlotte, NC
08.2023 - 12.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Cashier
Walgreens
01.2023 - 07.2023
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted over Number patients per day.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned Job title and Job title positions and provided backup at key times.
- Collected and authorized payments of guests.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Cashier
Aldo Shoes
10.2021 - 09.2022
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Completed inventory counts and ordered merchandise.
- Greeted over Number patients per day.
- Lifted up to Number pounds at once and used forklift to move heavier loads.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Hollister.Co
06.2019 - 09.2021
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Reviewed weekly sales ads and monitored price changes.
- Conducted inventory counts by adding each item in stock and documenting in System.
- Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue.
Education
Bachelor Of Arts - Fashion Design
Tennessee State University
Nashville, TN05.2025
Uplift Mighty Prep
06.2021
Skills
- Verbal and Written Communication
- Order Taking
- Sales Expertise
- Time Management Skills
- Issue Resolution
- Money Handling
- Loyalty Program Promotion
- Wrapping and Boxing
- Sweeping and Mopping
- Feedback Acceptance
- Customer Assistance
- Customer Seating
- Restocking
Timeline
Pharmacy Technician
Walgreen's Pharmacy
08.2023 - 12.2024
Cashier
Walgreens
01.2023 - 07.2023
Cashier
Aldo Shoes
10.2021 - 09.2022
Cashier
Hollister.Co
06.2019 - 09.2021
Bachelor Of Arts - Fashion Design
Tennessee State University
Uplift Mighty Prep