- Dedicated singer and active member of my home church choir and praise team, regularly performing during worship services and special events while collaborating with a team to create meaningful worship experiences
- Participated in the worship band for UNCG’s Cru ministry, contributing vocal performance and collaborating with fellow musicians for weekly college worship gatherings
- Committed follower of Christ with active involvement in church worship, ministry participation, and faith-centered community engagement
- Enjoy participating in Pilates for overall physical and mental well-being
- Passionate about balancing physical health with mental and emotional wellness
- Enjoy helping others and giving back to the community
- enjoy helping others and giving back to the community
Avery Willard
Greensboro
Summary
Dedicated Retail Sales Associate known for exceptional customer service, attention to detail, and effective communication. Proven ability to create welcoming environments and enhance shopping experiences.
Overview
2026
2026
years of professional experience
Work History
Retail Sales Associate
Silver Gallery and Boutique
Greensboro, NC
05.2024 - Current
- Assisted customers in product selection, providing personalized recommendations based on preferences.
- Maintained visual merchandising standards to enhance store presentation and attract customer interest.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer checkout experiences.
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
- Handled inventory management tasks, including stock replenishment and organization of merchandise displays.
- Engaged with customers to resolve inquiries and complaints, fostering positive shopping experiences.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Greeted customers and provided outstanding customer service.
Cafe Worker
Maxi B's Bakery
Greensboro, NC
05.2022 - 11.2023
- Prepared and served a variety of baked goods and beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated cash register, processed transactions, and managed customer orders efficiently.
- Collaborated with team members to ensure timely service during peak hours.
- Took phone orders for special cake orders including wedding, birthday, graduation, etc.
- Engaged with customers to provide exceptional service and address inquiries promptly.
- Assisted in inventory management, tracking stock levels of ingredients and supplies.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Maintained clean and attractive product displays to entice customer purchases.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Completed milkshakes and ice cream desserts for customers.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Waitress
Stameys Barbecue
Greensboro, NC
2021 - 2022
- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders through point-of-sale system.
- Maintained cleanliness and organization of dining areas and serving stations.
- Assisted with menu recommendations to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Psychology
University of North Carolina At Greensboro
Greensboro, NC05-2026
Skills
Dedicated Retail Sales Associate with experience delivering exceptional customer service and building lasting customer relationships Skilled in product knowledge, answering customer inquiries, styling and fashion advice, jewelry consultation, gift selection assistance, and visual presentation support Proficient in processing transactions, gift wrapping, and ensuring a welcoming, seamless shopping experience
Interests
Timeline
Retail Sales Associate
Silver Gallery and Boutique
05.2024 - Current
Cafe Worker
Maxi B's Bakery
05.2022 - 11.2023
Waitress
Stameys Barbecue
2021 - 2022
Bachelor of Science - Psychology
University of North Carolina At Greensboro