Avery Stephenson
Indian Trail
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Scooter's Coffee
Indian Trail, NC
08.2024 - 04.2026
- I started as a base level barista, making coffee, taking orders, and interacting with customers. From there I was promoted to shift lead, taking more responsibility and being in charge of shifts. I was then promoted to general manager. My roles here included cash handling and bank deposits, making schedules, ordering and unloading truck, inventory, and conflict management. I am quick to adapt to changes, and I am very coachable.
- Developed training programs for staff, focusing on efficiency and product knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Cashier/Expo
Panera Bread
Indian Trail, NC
01.2023 - 08.2024
- During my time at Panera Bread, I worked many different roles including cashier, expo, QC, dining room attendant and drive through order taker / barista. After a couple of months working here I was promoted to a team lead, working full time hours as an opener. My job consisted of greeting guests, taking orders both in the dining room and drive through, making drinks and sandwiches, packing orders, and ensuring a safe and clean environment for both guests and staff.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Trained new cashiers on operational procedures and customer service protocols.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Sales Associate
Old Navy
Matthews, NC
07.2022 - 02.2023
- Fitting room attendant, cashier, sales floor attendant.
- Ensure a safe and clean environment for guests, provide good customer service and answer questions.
- Collaborated with team members to achieve sales targets and improve customer service initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Teacher's Assistant
Faith Church
Indian Trail, NC
06.2016 - 08.2018
- Assisted lead teacher in developing and implementing lesson plans aligned with curriculum objectives.
- Supported classroom management by fostering positive student behaviors and engagement strategies.
- Collaborated with educators to assess student progress and adapt instructional methods accordingly.
- Organized classroom materials and resources, promoting an efficient learning environment for students.
Education
High school diploma -
Porter Ridge High School
Indian Trail, NC06.2022
Skills
- Cash register
- Teaching
- Customer service
- Retail sales
- Serving Experience
- Barista Experience
- Cash handling
- Organizational Skills
- Leadership
Certification
- CPR
- SIDS
- First aid
Timeline
General Manager
Scooter's Coffee
08.2024 - 04.2026
Cashier/Expo
Panera Bread
01.2023 - 08.2024
Sales Associate
Old Navy
07.2022 - 02.2023
Teacher's Assistant
Faith Church
06.2016 - 08.2018
High school diploma -
Porter Ridge High School