Avery Campbell
Hickory,NC
Summary
Clinical mental health counseling student with a solid foundation in clinical counseling and client care. Collaborates well within team setting to achieve client-centered outcomes, adapting to evolving needs with ease. Skilled in active listening and empathetic communication. Committed to providing compassionate support and effectively addressing client needs. Passionate about helping people manage mental health and improve quality of life.
Overview
6
6
years of professional experience
Work History
Restaurant Team Member
Chili's Restaurant
Hickory, NC
11.2024 - Current
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Server
Tazza Kitchen
Raleigh, NC
01.2023 - 05.2024
- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Coordinated dining room operations, optimizing table turnover and enhancing overall dining experience.
- Trained new staff on menu knowledge, service standards, and operational procedures to ensure consistency.
- Collaborated with kitchen staff to ensure timely order delivery and quality food presentation.
Call Center Representative
Ruffalo Noel Levitz, LLC
Raleigh, NC
11.2022 - 08.2023
- Delivered exceptional customer service by resolving inquiries and issues efficiently.
- Managed high-volume call traffic while maintaining quality standards and customer satisfaction.
- Implemented feedback mechanisms to gather insights for service improvements and customer retention strategies.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
In-Home Caregiver
Specialized Services and Personnel
Southern Pines, NC
03.2020 - 06.2022
- Assisted clients with daily living activities, enhancing comfort and independence.
- Developed and implemented personalized care plans to address individual needs.
- Monitored clients' health conditions, reporting changes to healthcare professionals promptly.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Maintained accurate documentation of client progress and care activities for review.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Teacher's Assistant
Student Life Department
Southern Pines, NC
01.2021 - 05.2022
- Coordinated student events, enhancing community engagement and participation.
- Assisted in developing promotional materials for campus activities, increasing event visibility.
- Managed logistics for orientation programs, ensuring smooth transitions for new students.
- Provided support to student organizations, fostering leadership and collaboration among members.
- Coordinated volunteer opportunities for students, fostering a culture of service within the campus community.
- Collaborated with various departments to create well-rounded programming that catered to diverse student interests.
Education
Master of Arts - Clinical Mental Health Counseling
Lenoir-Rhyne University
Hickory, NC05-2027
Bachelor of Arts - Psychology
North Carolina State University
Raleigh, NC05-2024
Associate of Arts - Psychology
Sandhills Community College
Pinehurst, NC05-2022
Skills
- Collaborative Problem-solving
- Emotional support and companionship
- Multitasking Abilities
- Reliability
- Substance abuse treatment
Timeline
Restaurant Team Member
Chili's Restaurant
11.2024 - Current
Server
Tazza Kitchen
01.2023 - 05.2024
Call Center Representative
Ruffalo Noel Levitz, LLC
11.2022 - 08.2023
Teacher's Assistant
Student Life Department
01.2021 - 05.2022
In-Home Caregiver
Specialized Services and Personnel
03.2020 - 06.2022
Master of Arts - Clinical Mental Health Counseling
Lenoir-Rhyne University
Bachelor of Arts - Psychology
North Carolina State University
Associate of Arts - Psychology
Sandhills Community College