AVA (LYNN) BROWN
Hope Mills,NC
Summary
I HAVE BEEN IN MEDICAL OFFICE OPERATIONS INCLUDING MANAGEMENT AND MEDICAL ASSISTING FOR OVER 40 YEARS. I BEGAN AS A CANDYSTRIPER AT CAPE FEAR VALLEY HOSPITAL AT THE AGE OF 14 AND IMMEDIATELY WENT TO WORK AFTER HIGH SCHOOL AT MY FAMILY PHYSICIAN'S OFFICE. I HAVE BEEN INVOLVED IN THE MEDICAL FIELD FOR MANY YEARS. I WAS HIRED TO BE DR RAM'S MEDICAL ASSISTANT WHEN HE MOVED HERE FROM INDIANA AND REMAINED WITH HIM AS HE OPENED HIS OWN PRACTICE TO BECOME HIS OFFICE MANAGER.
Overview
26
26
years of professional experience
Work History
MEDICAL OFFICE MANAGER
FAYETTEVILLE NEUROLOGY ASSOCIATES
1308 MEDICAL DRIVE, FAYETTEVILLE, NC 28304
07.2003 - Current
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Optimized inventory management to ensure essential medical and office supplies were always available and would order what was needed.
- Completed bi-weekly payroll for 5 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping. (I write the payroll checks, pay the weekly invoices, make the bank deposits, and check the monthly bank statement)
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Reached out to insurance carriers to obtain prior authorization for radiology testing and pharmacy meds.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Enhanced coding accuracy by conducting thorough medical record reviews and applying appropriate diagnostic codes. I would code the patient radiology order and fax it over to either Carolina Imaging or VRI along with their demographics.
MEDICAL ASSISTANT
CAPE FEAR NEUROLOGY
4140 FERNCREEK DRIVE, FAYETTEVILLE, N.C. 28304
03.1999 - 09.2002
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
No Degree - MEDICALRECEIVED CERTIFICATIONS
Fayetteville Technical Community College
Fayetteville, NCBUSINESS ADMINISTRATION AND ACCOUNTING
SOUTHVIEW SENIOR HIGH SCHOOL
ELK ROAD, HOPE MILLS, N.C. 2834806-1980
Skills
- Effective multitasking
- Strong work ethic
- Medical practice operations
- Insurance eligibility and verification
- Financial administration
- Inventory control
- Medical terminology
- Medical coding
- Payroll and budgeting
- Bookkeeping
Timeline
MEDICAL OFFICE MANAGER
FAYETTEVILLE NEUROLOGY ASSOCIATES
07.2003 - Current
MEDICAL ASSISTANT
CAPE FEAR NEUROLOGY
03.1999 - 09.2002
No Degree - MEDICALRECEIVED CERTIFICATIONS
Fayetteville Technical Community College
BUSINESS ADMINISTRATION AND ACCOUNTING
SOUTHVIEW SENIOR HIGH SCHOOL