Avah Wright
Seagrove
Summary
Dedicated pharmacy clerk skilled in customer service, cash handling, and inventory management. Committed to delivering exceptional patient care and supporting pharmacy operations efficiently.
Detail-oriented professional with strong experience in pharmacy operations and team leadership. Proficient in processing prescriptions, managing inventory, and ensuring excellent customer satisfaction through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Pharmacy Clerk
Seven Lakes Prescription Shoppe
West End
03.2025 - Current
- Assisted customers with prescription inquiries and medication information.
- Processed prescription orders accurately using pharmacy management software.
- Maintained inventory by restocking shelves and organizing products efficiently.
- Handled cash register transactions and provided excellent customer service.
- Educated customers on medication usage and potential side effects.
- Collaborated with pharmacists to ensure timely prescription fulfillment.
- Managed daily cleaning tasks to maintain a safe and organized workspace.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Entered patient data into computer system to maintain accurate records.
- Assisted customers with selecting and purchasing medications.
- Restocked shelves and prepared expired drugs for return.
- Maintained pharmacy inventory, including ordering and stocking supplies.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
- Verified accuracy of prescriptions filled by pharmacists.
- Answered customer inquiries regarding drug interactions, side effects, dosage and storage information.
- Counted pills, measured medications and compounded intravenous solutions.
- Maintained clean and organized pharmacy environment, adhering to safety and sanitation protocols.
- Prepared and delivered medication to patients in a timely manner.
Shift Manager
Chic-Fil-A
Winston-Salem
08.2023 - 01.2025
- Supervised team members during peak service hours to ensure smooth operations.
- Trained new employees on customer service standards and food safety protocols.
- Managed inventory levels and placed orders to maintain stock availability.
- Coordinated daily shift schedules to optimize staff coverage and efficiency.
- Handled customer inquiries and resolved complaints to enhance satisfaction.
- Ensured compliance with health regulations and company policies throughout the shift.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Cashier
Harris Teeter
High Point
05.2021 - 10.2023
- Processed customer transactions efficiently at the checkout counter.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Operated point-of-sale systems to handle payments and refunds.
- Ensured cleanliness and organization of checkout area at all times.
- Collaborated with team members to enhance customer service experience.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Oversaw daily operations to ensure team efficiency and adherence to company standards.
Education
BBA - Business Communication
Sandhills Community College
Pinehurst, NC 08.2025 - 11.2025
Associate of Science - Anatomy
Winston-Salem State University
Winston-Salem, NC 08.2023 - 12.2024
Southwest Guilford High School
High Point, North CarolinaSkills
- Customer service
- Inventory management
- Team leadership
- Cash handling
- Working in teams
- Quick math
Languages
English
Full Professional
References
References available upon request.
Timeline
BBA - Business Communication
Sandhills Community College
08.2025 - 11.2025
Pharmacy Clerk
Seven Lakes Prescription Shoppe
03.2025 - Current
Shift Manager
Chic-Fil-A
08.2023 - 01.2025
Associate of Science - Anatomy
Winston-Salem State University
08.2023 - 12.2024
Cashier
Harris Teeter
05.2021 - 10.2023
Southwest Guilford High School