Ava Younts
Pinehurst
Summary
Dynamic marketing director and event planner skilled in elevating brand presence through targeted digital strategies and engaging events. Successfully increased customer engagement and sales through innovative promotions and exceptional service. Strong leadership in team management and operational efficiency fosters high-quality event experiences. Organized marketing director and event planner with extensive experience in retail management and digital marketing. Focused on driving brand growth through innovative campaigns and exceptional customer service, enhancing engagement and satisfaction. Proven ability to lead teams and streamline operations for successful execution.
Overview
6
6
years of professional experience
Work History
Banquet Staff
Pinehurst Resort
Pinehurst
04.2025 - Current
- Coordinated setup, execution, and breakdown of events including weddings and corporate gatherings to enhance guest experience.
- Provided exceptional guest service through proactive food and beverage management, contributing to overall event satisfaction.
- Partnered with team members and coordinators to streamline event operations and improve service delivery.
- Prepared and served a variety of cocktails and beverages for diverse events.
- Maintained cleanliness and organization of event spaces to uphold resort standards.
Barista, Marketing Director & Retail Manager
Cactus Creek Coffee
Aberdeen
01.2020 - 05.2025
- Developed promotional strategies for specialty drinks and over 40 unique coffee flavors, boosting customer interest and sales.
- Oversaw marketing initiatives, enhancing brand visibility through social media management, content creation, and targeted digital campaigns.
- Executed events to enhance customer engagement and increase brand awareness through adoption drives and seasonal markets.
- Managed retail operations, delivering exceptional customer service while training staff and maintaining effective inventory control.
Education
Bachelor of Arts - Political Science
University of North Carolina Pembroke
Pembroke, NC03-2027
High School Diploma -
Pinecrest High School
Pinehurst, NC06-2022
Associate's Degree - Science
Sandhills Community College
Pinehurst, NCSkills
- Event coordination
- Customer service leadership
- Client relations
- Social media marketing
- Digital content creation
- Retail and business management
- Business branding
Attributes
- Highly organized and detail-oriented
- Passionate about customer and community engagement
- Strong problem-solving and leadership skills
- Enthusiastic and adaptable in fast-paced environments
Timeline
Banquet Staff
Pinehurst Resort
04.2025 - Current
Barista, Marketing Director & Retail Manager
Cactus Creek Coffee
01.2020 - 05.2025
Bachelor of Arts - Political Science
University of North Carolina Pembroke
High School Diploma -
Pinecrest High School
Associate's Degree - Science
Sandhills Community College