Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Autumn Vess

Bolivia

Summary

Dynamic and detail-oriented professional with a proven track record at Coastal Charm Cleaners, excelling in team leadership and customer service. Skilled in effective communication and time management, I foster positive client relationships while ensuring high standards of cleanliness and efficiency. Committed to promoting healthy environments and enhancing operational success.

Overview

2
2
years of professional experience

Work History

Housekeeper

Coastal Charm Cleaners
04.2024 - Current
  • Team Lead for cleaning crew, in charge of training future employees.
  • Maintain upkeep and everyday cleaning on residential, commercial, and rental properties as well as an occasional "deep clean".
  • Have a professional yet approachable attitude when dealing with clients.
  • Report any potential damages to property to the owner(s).
  • Keep stock on cleaning supplies.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables to ensure safe and sanitary living environments.
  • Maximized efficiency of housekeeping operations through effective communication with team members.
  • Promoted healthy indoor by sanitizing each room, bathrooms, kitchens, and common spaces.

Dry Cleaner

River Run Dry Cleaners
06.2024 - 10.2024
  • Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
  • Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
  • Used pressing machines and hand irons on appropriate garments.
  • Collaborated with other team members to handle large-volume orders promptly without sacrificing quality standards.
  • Strengthened client relationships with a friendly demeanor and prompt resolution of any issues or concerns.
  • Provided exceptional customer support during peak hours, ensuring a smooth flow of service and maintaining high levels of satisfaction.
  • Examined dried clothes to identify stains, tears and issues.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.
  • Assisted with unloading and loading customer laundry items.

Cashier

May Way Corner Stop
04.2023 - 06.2024
  • Greeted customers entering the store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions accurately.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Cleaned store to ensure smooth closing; swept, mopped, cleaned grill as well as counter spaces,
  • kept coolers, freezers, and shelves stocked

Education

High School Diploma -

South Brunswick High School
Southport, NC
06-2024

Skills

  • Customer service
  • Decision-making
  • Time management
  • Complex Problem-solving
  • Goal setting
  • Networking strategies
  • Effective communication
  • Adaptability and flexibility
  • Positive attitude
  • Attention to detail
  • Teamwork

Interests


  • Exploring various forms of art, such as digital, painting, and sculpting, to nurture creativity and personal growth
  • Historical Exploration
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Road Trips
  • Volunteering
  • I participate in a variety of outdoor recreational activities

Timeline

Dry Cleaner

River Run Dry Cleaners
06.2024 - 10.2024

Housekeeper

Coastal Charm Cleaners
04.2024 - Current

Cashier

May Way Corner Stop
04.2023 - 06.2024

High School Diploma -

South Brunswick High School

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Autumn Vess