Autumn Shriver
Southern Pines
Summary
Organized and dependable customer service lead offering six years of experience in numerous roles, thriving in varying environments with a smile and enthusiastically collaborating with management and teammates to provide the best service possible to the public. I look forward to the opportunity of gaining skills, stepping into a new role, facing challenges as well as growing professionally and individually.
Overview
7
7
years of professional experience
Work History
Lead Waitress
Jacks Bar and Grill
10.2021 - 01.2025
- Exhibited outstanding phone formalities while speaking with customers and businesses looking to make reservations and plan events.
- Handled high-pressure situations with composure and ease while maintaining excellent service.
- Accurately memorized items and specials while utilizing numerous platforms to secure sales for the company.
- Promoted from within the business and cross trained new staff to use company point of sale systems required for the host, expo and server roles.
- Built strong friendships amongst coworkers and regular customers alike.
Wedding Bartender
Bubbles and Bronze Co.
07.2022 - 08.2023
- Worked alongside wedding coordinators and vendors to prepare classy, presentable bar service in key areas of venues.
- Gained experience in Mixology and mastered professionalism, catering to ranging clientele.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Supported special events through attentive service, adapting quickly to varying needs of wedding guests and coordinators.
Lead Cashier
Grassfed by Rangeland
04.2021 - 10.2021
- Prepared bank drops by consolidating the register, editing cash report files and submitting sales records with receipts into the company safe.
- Maintained a balanced drawer and mastered numerous point of sale systems with organization and accuracy.
- Trained and mentored new cashiers to create collaborative success within the business.
- Processed cash and card payments, online transactions and utilized mobile ordering platforms effectively.
Cashier
Martins on Main
05.2018 - 04.2021
- Counted money in cash drawers at the beginning and end of each shift to maintain accuracy and built solid foundations for money handling practices and organizational skills.
- Entered guest information into point of sale systems to accurately take orders, helping the business to run smoothly.
- Provided recommendations to customers and increased sales through knowledge of specials and seasonal items.
- Built relationships with guests through great customer service and positive demeanor to gain regular patrons for the business.
Education
High School Diploma -
Templeton High School
Templeton, CA05-2018
Skills
- Courteous and professional phone etiquette
- Warm and friendly
- Excellent verbal and written communication skills
- Reliable and responsible
- Problem-solving abilities
- Adaptability
Timeline
Wedding Bartender
Bubbles and Bronze Co.
07.2022 - 08.2023
Lead Waitress
Jacks Bar and Grill
10.2021 - 01.2025
Lead Cashier
Grassfed by Rangeland
04.2021 - 10.2021
Cashier
Martins on Main
05.2018 - 04.2021
High School Diploma -
Templeton High School
Similar Profiles
Faith JarvisFaith Jarvis
Server at Uncle Jacks Bar and GrillServer at Uncle Jacks Bar and Grill
Grace BennettGrace Bennett
Bar Tender at Turtle Jacks Muskoka Bar and GrillBar Tender at Turtle Jacks Muskoka Bar and Grill
Brittney EnglandBrittney England
Server at Jacks Bar & GrillServer at Jacks Bar & Grill