Autumn Davis
Salisbury
Summary
Dedicated CNA with proven ability to deliver compassionate patient care. Skilled in vital sign monitoring, documentation, and collaborating with healthcare teams to enhance patient experiences.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
CNA 1/Emergency Room Technician
Novant Health
Salisbury
03.2024 - 06.2025
- Provided compassionate care to patients, ensuring comfort and safety.
- Assisted nursing staff with daily activities and patient assessments.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient rooms and supplies.
- Documented patient information accurately in electronic health records system.
- Supported patients with mobility, hygiene, and personal care tasks.
- Collaborated with team members to improve patient care processes efficiently.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
CNA
Trinity Oaks Retirement Community
Salisbury
09.2023 - 03.2024
- Provided compassionate care to residents in daily activities and personal hygiene.
- Assisted nursing staff with medical procedures and patient monitoring.
- Documented resident health information accurately in care plans.
- Maintained cleanliness and safety of living environments for residents.
- Communicated effectively with residents to understand their needs and preferences.
- Coordinated with team members to ensure quality care for all residents.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
Administrative Assistant
Rowan County Sheriff's Office
Salisbury
09.2021 - 05.2023
- Criminal Background Checks for persons applying for Concealed Weapons Permits
- Fingerprint with use of AFIS Machine
- Assisted with project management tasks to ensure deadlines were met.
- Created and maintained filing systems to enhance information retrieval.
- Liaised with various departments to facilitate smooth operations across the organization.
- Greeted visitors to the office and provided general administrative support when needed.
- Ensured compliance with applicable laws pertaining to safety regulations in order to maintain a safe working environment.
- Answered and managed incoming calls from customers, vendors, and other staff members.
- Processed invoices received from vendors according to established procedures.
- Provided clerical support such as filing documents, photocopying materials, scanning documents into digital format.
- Maintained confidential records related to personnel files, contracts, financial information.
Emergency Telecommunications
Rowan County Emergency Services
Salisbury
10.2004 - 09.2021
- Operated multi-line phone systems to receive emergency calls efficiently.
- Coordinated communication between first responders and callers during critical incidents.
- Documented detailed incident reports for dispatch and record-keeping purposes.
- Monitored radio communications to ensure prompt response from emergency units.
- Provided pre-arrival instructions to callers for medical emergencies and safety measures.
- Managed stressful situations with clarity, maintaining calm during high-pressure calls.
- Collaborated with law enforcement agencies to relay vital information swiftly.
- Trained new telecommunicators on protocols and call-handling procedures effectively.
- Answered incoming 911 calls and determined the nature of emergency.
- Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies.
- Dispatched appropriate personnel to respond to emergency situations.
- Supervised 911 dispatch operations during high-pressure emergency situations.
- Coordinated training programs for new communications personnel and ongoing staff development.
- Led team meetings to discuss challenges, share updates, and foster collaboration.
- Conducted regular meetings with staff members to discuss performance issues or concerns.
- Implemented quality assurance measures to improve service delivery standards.
- Monitored call volume and response times to maintain operational effectiveness.
- Collaborated with law enforcement and emergency services to enhance response efficiency.
- Developed protocols for handling diverse emergency scenarios and crisis response strategies.
- Managed communication systems to ensure clear and efficient information flow.
- Performed quality assurance evaluations of call-takers and dispatchers working in the 911 Communications Center.
- Monitored radio communications between emergency personnel in the field and the 911 Communications Center.
- Created reports regarding staffing levels, equipment needs, dispatch times, and other relevant information concerning the 911 Communications Center.
- Provided administrative support to the 911 Communications Center, including scheduling staff and reviewing payroll.
- Organized drills and exercises designed to test response times and accuracy of personnel working in the center.
- Analyzed data from previous incidents to identify areas for improvement within the department's operations.
- Assisted with developing strategies for handling high-stress situations encountered by call-takers and dispatchers.
- Updated policies and procedures as needed based on best practices or changes in technology.
- Investigated unusual occurrences reported by call-takers or dispatchers while on duty.
- Trained new staff members on how to use computer systems used by the center.
- Coordinated with local law enforcement agencies on procedures for responding to emergency situations.
- Provided technical support when necessary for software applications used at the center.
- Collaborated with various departments throughout the organization to improve communication policies and procedures.
Education
High School Diploma -
East Rowan High School
Salisbury, NC06-1996
Skills
- Compassionate care
- Vital sign monitoring
- Electronic health records
- Patient assessments
- HIPAA compliance
- Client communication
- Safety protocols
- Team collaboration
- Infection control
- Problem solving
- Attention to detail
- Customer service
- Time management
- Complex Problem-solving
- Feeding assistance
- Infection control practices
- Multitasking and organization
- Vital signs monitoring
- Patient hygiene assistance
- Emotional support
- Critical thinking
- Patient advocacy
Certification
Certified Nursing Assistant Certificate
Timeline
CNA 1/Emergency Room Technician
Novant Health
03.2024 - 06.2025
CNA
Trinity Oaks Retirement Community
09.2023 - 03.2024
Administrative Assistant
Rowan County Sheriff's Office
09.2021 - 05.2023
Emergency Telecommunications
Rowan County Emergency Services
10.2004 - 09.2021
High School Diploma -
East Rowan High School