Autumn Bordelon
Lillington
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Corbetts Burgers and Soda Bar
02.2025 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Veterinary Receptionist /Medical Assistant
Lake Wheeler Veterinary Hospital
07.2024 - 02.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Entered data from pet records and office visits into computer system.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Conducted patient intake interviews, recording and documenting relevant information.
Team Member
Comeback Shack
08.2023 - 07.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted with inventory counts and stocking of merchandise.
Assistant Housekeeper
Appalachian State University Housing
10.2020 - 04.2021
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
- Trained other staff members by physically demonstrating complex tasks.
Cashier
Harris Teeter
03.2019 - 08.2019
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Education
History
Appalachian State University
Boone, NCHigh School Diploma - undefined
Holly Springs High School
06.2019
Skills
- Strong work ethic
- Flexible problem solver
- Eager to learn
- Collaborative team player
- Client service excellence
- Efficient time management
- Google drive
Timeline
Assistant Manager
Corbetts Burgers and Soda Bar
02.2025 - Current
Veterinary Receptionist /Medical Assistant
Lake Wheeler Veterinary Hospital
07.2024 - 02.2025
Team Member
Comeback Shack
08.2023 - 07.2024
Assistant Housekeeper
Appalachian State University Housing
10.2020 - 04.2021
Cashier
Harris Teeter
03.2019 - 08.2019
High School Diploma - undefined
Holly Springs High School
History
Appalachian State University