Compassionate Medical Assistant with strong patient care skills. Experienced in vital sign monitoring, medication oversight, and patient education, ensuring high-quality support and improved patient outcomes.
Overview
10
10
years of professional experience
1
1
Certification
1
1
Language
Work History
Certified Medical Assistant
Care.com HomePay
Chapel Hill, NC
06.2019 - Current
Executed patient care responsibilities, focusing on precise vital sign assessments and diligent medication oversight.
Coordinated patient appointments, ensuring efficient scheduling and communication.
Assisted in developing and implementing care plans tailored to individual patient needs.
Educated patients and families on health maintenance and disease prevention strategies.
Administrative Coordinator
Senior Care Centers
Raleigh, NC
04.2016 - 01.2019
Coordinated scheduling and logistics for staff meetings and training sessions.
Managed communication between departments to streamline operations and improve service delivery.
Developed and maintained filing systems to ensure accurate documentation and easy retrieval of information.
Assisted in preparing reports on operational efficiency and compliance with regulatory standards.
Phlebotomist
Ortho N.c
Knightdale, NC
06.2018 - 12.2018
Collected blood samples using venipuncture and capillary techniques, adhering to safety protocols.
Processed specimens accurately for laboratory analysis, ensuring proper labeling and documentation.
Maintained sterile environment by following infection control procedures and cleaning protocols.
Educated patients on procedures, alleviating anxiety and ensuring cooperation during sample collection.
CNA
Waltonwood Senior Living
Cary, NC
05.2017 - 07.2018
Administered daily medication and assisted with personal care for residents, ensuring safety and comfort.
Monitored vital signs and reported changes to nursing staff, contributing to timely healthcare interventions.
Assisted in mobility and physical therapy activities, enhancing residents' independence and quality of life.
Developed individualized care plans in collaboration with healthcare teams, promoting tailored resident support.
Education
Phlebotomy - Certified Medical Assistant
Shades of Purple
Raleigh, NC
11.2017
High School Diploma -
Burn High School
Bunn, NC
06.2003
Med Tech -
Wake Technical Community College
Raleigh, NC
01.2013
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Patient care
Clinical documentation
Medication administration
Electronic health records
Vital sign monitoring
Sterilization techniques
Patient documentation
Wound care
Patient assessments
Inventory and supply management
Inventory management
Medical records management
Conflict resolution
Payment collection
Medical billing and coding
Medical billing
Needs assessments
Problem-solving
Time management
Attention to detail
Multitasking and organization
Triage assessment
Basic life support
Team collaboration
Verbal and written communication
Patient education
Safety compliance
Phlebotomy techniques
Infection control
Physical stamina
Telephone etiquette
Blood pressure measurement
Schedule coordination
Injection administration
Sample collection procedures
HIPAA protocols
Clinical applications
Workflow organization
Healthcare procedures
Insurance confirmation
Medical records oversight
Treatment setup
Customer service
Vital signs monitoring
Direct patient care
Maintaining confidentiality
EMR / EHR
Immunization administration
Medical terminology knowledge
Reliable team player
Phlebotomy
Electronic medical records
Data entry
Patient flow management
Compassionate
Patient-focused care
CPR
First aid
Procedure assistance
Patient relations
Adaptable
Appointment setting
Patient care coordination
Simple dressings
Equipment sterilization
Insurance verification
Monitoring patient progress
Trustworthy companion
Medical terminology in [languages]
Medical procedures
Diagnostic procedures
Sterile technique
Medical office administration
Complex Problem-solving
Valid [state] driver's license
Compassionate caregiver
Prioritizing stat orders
Lab equipment calibration
Patient management
Lab equipment operation
Reliable transportation
Insurance claims
Companionship and emotional support
Professional bedside manner
Electrocardiographic rhythm recognition
Wound care specialist
Medical equipment operation
Laboratory maintenance
Patient oral care
Case management
Chronic disease management
Customer relationship management (CRM)
Accomplishments
Reduced turnaround time on lab results by [Number]%.
Mentored junior staff on new radiological equipment operation.
Recognized for going above and beyond the call of duty.
Took approximately [Number] X-rays per day.
Completed [Number] clinical hours in diagnostic and portable X-rays.
Successfully transitioned facility to use of [Program or Software Name].
Recognized for outstanding dedication to patient care.
Lowered equipment costs by [Number]% by implementing new inventory tracking system.
Resolved product issue through consumer testing.
Supervised team of [Number] staff members.
Achieved [Result] by completing [Task] with accuracy and efficiency.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved [Result] by introducing [Software] for [Type] tasks.
Achieved [Result] through effectively helping with [Task].
Author of “[Article Title],” published in [Journal Name] in [Year].
Documented and resolved [Issue] which led to [Results].
Collaborated with team of [Number] in the development of [Project name].
Affiliations
APICS – Association for Supply Chain Management
Rotary International
Toastmasters
Project Management Institute
International Council of Nurses
Society of Human Resource Management
Association of Information Technology Professionals
American Marketing Association
American Institute of Certified Public Accountants
Certified Medical Assistant at University of Mississippi Medical Center, UMMCCertified Medical Assistant at University of Mississippi Medical Center, UMMC