Summary
Overview
Work History
Education
Skills
LEADERSHIP EXPERIENCE
Accomplishments
Affiliations
Certification
Timeline
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Austin Goodman

Greensboro

Summary

Motivated and detail-oriented marketing student at the University of North Carolina at Charlotte showcasing strong interpersonal and problem-solving skills. Proven experience in customer service, team collaboration, and leadership through successful sales, recruitment, and hospitality roles. Skilled in organizing events, managing databases, and leading teams to achieve goals effectively. Certified in Microsoft Excel with a track record of enhancing engagement and membership through strategic recruitment efforts. I am currently seeking a marketing internship to apply organizational abilities, communication skills, and leadership experience in a dynamic environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Line Cook

Carrabba’s
02.2024 - Current
  • Maintained a clean and sanitary workstation to ensure food safety
  • Solved on-the-job problems efficiently and effectively
  • Collaborated with team members to deliver high-quality service consistently

Valet

Parking Management Company(PMC), UNCC Marriott
08.2023 - 06.2024
  • Greeted customers with a friendly and professional demeanor
  • Explained valet services and assisted with inquiries
  • Efficiently parked and retrieved customers' vehicles
  • Managed and maintained the valet car database for accurate tracking

Sales Associate

The Natural Dog
03.2020 - 08.2023
  • Provided exceptional customer service and assisted with product inquiries
  • Answered phone calls and addressed customer questions efficiently
  • Stocked shelves and maintained product displays
  • Handled cashier duties, including processing transactions and managing cash

Education

Bachelor of Business - Marketing

University of North Carolina at Charlotte
05.2026

Skills

  • Customer Service
  • Team Collaboration
  • Microsoft Excel Certified
  • Motivating Teams
  • Strong People and problem-solving skills
  • Verbal Communication
  • Training New Employees
  • Active Listening

LEADERSHIP EXPERIENCE

Zeta Beta Tau Fraternity at Charlotte Executive Board, Spring 2023- Fall 2024

  • Director of Recruitment for the Zeta Beta Tau fraternity at Charlotte
  • Organized and successfully executed two semesters of rush events, resulting in increased membership and enhanced engagement. Led strategic recruitment efforts resulting in the largest Spring 2024 IFC at UNC-Charlotte and recipient of the 2024 Brummer’s Cup
  • Led a recruitment committee of 18 members, ensuring effective collaboration, clear communication, and the successful execution of recruitment strategies.
  • Maintained and organized a database of potential new members, ensuring accurate records and streamlined communication throughout recruitment.

Zeta Beta Tau Fraternity Recruitment Captain, January 2022- November 2023

  • Worked alongside the recruitment director to plan and execute recruitment events while managing and organizing the recruitment database for optimal efficiency.
  • Shadowed the recruitment director to gain in-depth knowledge of the recruitment process and develop expertise in effective strategies and operations.

Accomplishments

    Director of recruitment for Zeta Beta Tau at UNCC Spring 2024- Fall 2024

    Deans list Spring 2024

    Deans list Spring 2023

    Chancellors list Fall 2022

    National Honors Society 2021

Affiliations

  • Zeta Beta Tau
  • UNC Charlotte

Certification

Microsoft Excel

Timeline

Line Cook

Carrabba’s
02.2024 - Current

Valet

Parking Management Company(PMC), UNCC Marriott
08.2023 - 06.2024

Sales Associate

The Natural Dog
03.2020 - 08.2023

Bachelor of Business - Marketing

University of North Carolina at Charlotte
Austin Goodman