Austin Carver
Thomasville
Summary
Recent graduate with a bachelor's degree in Human Resource Management and a versatile professional with expertise in recruitment, customer service, and team collaboration. Recognized for resolving conflicts and maintaining strong stakeholder and professional relationships, contributing to successful project outcomes and enhanced customer experiences.
Overview
8
8
years of professional experience
Work History
Project Specialist
Old Dominion Freight Line, Inc.
Thomasville, NC
01.2025 - Current
- Monitored project milestones and deliverables, providing regular updates to stakeholders as needed.
- Responsible for overseeing and maintaining relationships with key accounts that require specialized project services. Managing communication through inbound and outbound calls, emails, and other channels to ensure that all customer needs are met promptly and efficiently.
- Act as a critical liaison between customers and internal teams, ensuring that shipments and project details adhere to strict deadlines all while maintaining the highest levels of customer satisfaction.
- Increased client satisfaction with detailed progress reports and proactive issue resolution.
Talent Acquisition Specialist
Old Dominion Freight Line, Inc.
Thomasville, NC
09.2023 - 10.2024
- Assisted HR management in the overall administration, communication and analysis of corporate recruiting programs and responsibilities.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Conducted telephone interviews to assess candidate experience and qualifications.
- Provided professional recruiting assistance through candidate sourcing, interviewing, screening and recruiting job applicants to fill vacancies at the corporate office and service centers.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
Team Supervisor
Ellis Parking Co.
Grand Rapids, MI
07.2019 - 07.2023
- Assisting employees with day to day activities. Updating employee files in the company database: Attendance, Write-Ups, Accolades, Behavioral Issues, and Doctors' Notes.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Resolved conflicts between team members diplomatically to maintain a healthy working environment conducive to productivity.
- Correcting and coaching employees. Giving Write-Ups and/or having difficult conversations with employees. Disciplinary actions. Sitting in on interviews for potential new hires. Coaching and training new hires.
Assistant Teacher
Bright Horizons Early Learning Center
Grand Rapids, MI
04.2018 - 07.2019
- Curriculum development and supervision of toddlers and Young 5’s
- Organized educational activities that encourage creativity and critical thinking.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Monitored and reported student progress and development, offering mentoring as needed.
Education
Bachelor of Science - Human Resources Management
Colorado State University - Global Campus
Online01-2026
Associate of Science - Business Administration
Grand Rapids Community College
Grand Rapids, MI04-2023
Skills
- Relationship building
- Detail-oriented
- Multitasking
- Team collaboration
- Phone and email etiquette
- Conflict resolution
- Stakeholder relations
- Customer service
- Teamwork and collaboration
- Proficient with the Microsoft Office suite
- Adaptability and flexibility
- Self motivation
Timeline
Project Specialist
Old Dominion Freight Line, Inc.
01.2025 - Current
Talent Acquisition Specialist
Old Dominion Freight Line, Inc.
09.2023 - 10.2024
Team Supervisor
Ellis Parking Co.
07.2019 - 07.2023
Assistant Teacher
Bright Horizons Early Learning Center
04.2018 - 07.2019
Bachelor of Science - Human Resources Management
Colorado State University - Global Campus
Associate of Science - Business Administration
Grand Rapids Community College