Austin Byrd
Hope Mills
Summary
Dynamic professional with extensive experience in system operation at Walmart DC, excelling in technical support and troubleshooting. Proven ability to enhance system performance through effective communication and collaboration. Skilled in cybersecurity principles and risk assessment, ensuring secure and efficient operations. Committed to delivering exceptional service and fostering team success.
Overview
9
9
years of professional experience
Work History
System Operator
Walmart DC
Hope Mills
12.2023 - Current
- Provided technical support to users regarding system operation issues.
- Provided technical guidance to lower level technicians regarding system operation and troubleshooting techniques.
- Troubleshot technical issues related to sound system operation.
- Developed test plans and procedures to ensure proper system operation prior to start-up.
Loader
Walmart DC
Hope Mills
08.2021 - 12.2023
- Loading trailer and cleaning
- Ensured all items were securely fastened in the truck trailer to prevent damage during transport.
Associate
Starbucks
Fort Bragg
11.2019 - 08.2021
- Customer service, cleaning, unloading trucks, helping out where needed
Team Member
Putt Putt Fun Center
Hope Mills
09.2019 - 02.2020
- Customer service, cleaning, running attractions, making food and running redemption counter
Associate
Subway
Fort Drum
12.2016 - 06.2017
- Customer service, making subs, dishes, cashier, money handling, stocking up for the next day, cleaning the floors and backroom.
Education
Cybersecurity Certificate Program -
Thinkful Inc
01.2026
High School -
Gray’s Creek High School
Hope Mills, Nc05.2019
Skills
- System troubleshooting
- Technical support
- Cybersecurity principles
- Network security
- Risk assessment
- Effective communication
- Team collaboration
- Surveillance system operation
Timeline
System Operator
Walmart DC
12.2023 - Current
Loader
Walmart DC
08.2021 - 12.2023
Associate
Starbucks
11.2019 - 08.2021
Team Member
Putt Putt Fun Center
09.2019 - 02.2020
Associate
Subway
12.2016 - 06.2017
Cybersecurity Certificate Program -
Thinkful Inc
High School -
Gray’s Creek High School