Austin Buns-wright
Wilmington,NC
Summary
Collaborative leader with dedication to engaged, strengths in building and maintaining relationships with diverse range of customers,carrying top-notch skills in oral and written communication, active listening and analytical problem-solving. Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers!
Overview
8
8
years of professional experience
Work History
Sales Representative
Coastal Beverage Company
05.2024 - Current
- Elevated profit margins.
- Overseeing operations across multiple independent accounts as well as chain accounts.
- Enhanced individual accounts by introducing innovative items to the market.
- Optimized point of sale displays to attract customer attention.
Outside Sales Representative
Safe Sure Roofing 2023
04.2022 - 06.2024
- Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
Sales Representative
West Marine
05.2021 - 05.2024
- Retained excellent client satisfaction ratings through outstanding service helping customers choose the right electronics that fit their needs Within the company!
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed and maintained comprehensive understanding of products, services and competitors to make it a lot easier for people to purchase items for their boat.
Customer Service Representative
Foodlion Grocery Store
09.2017 - 05.2021
- Provided primary customer support to internal and external customers.
- Processed customer service orders swiftly to increase customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Associate of Applied Science - Criminal Justice
Cape Fear Community College 2023
Wilmington, NC08.2023
Skills
- P > Client Service
- P > Interpersonal Communication Skills
- P>Salesforce
- P>Consultative Sales Approach
Accomplishments
- Achieved serving as a deputy sheriffs explorer by completing 2 years of assisting the sheriffs office with fundraisers and tasks within the department with accuracy and efficiency!
- Mixed martial artist
Personal Information
Title:
Timeline
Sales Representative
Coastal Beverage Company
05.2024 - Current
Outside Sales Representative
Safe Sure Roofing 2023
04.2022 - 06.2024
Sales Representative
West Marine
05.2021 - 05.2024
Customer Service Representative
Foodlion Grocery Store
09.2017 - 05.2021
Associate of Applied Science - Criminal Justice
Cape Fear Community College 2023
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