Audrianna Jeffries
Clayton
Summary
Dynamic Salon Coordinator at Loxxe On Jones with exceptional customer service and organizational skills. Successfully enhanced client satisfaction through effective appointment scheduling and problem-solving. Developed strong client relationships, leading to increased repeat business. Proficient in managing inventory and ensuring a welcoming environment, contributing to a seamless salon experience.
Overview
4
4
years of professional experience
Work History
Salon Coordinator
Loxxe On Jones
09.2023 - Current
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Greeted clients upon arrival at salon, offering prompt, courteous service.
- Enhanced customer satisfaction with prompt and courteous service at the front desk.
House Cleaner
Swift Cleaners
05.2021 - 03.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Education
Clayton High School
Clayton, NCSkills
- Customer service
- Exceptional organization
- Team management
- Appointment scheduling
- Telephone etiquette
- Product and service sales
- Problem-solving skills
Timeline
Salon Coordinator
Loxxe On Jones
09.2023 - Current
House Cleaner
Swift Cleaners
05.2021 - 03.2023
Clayton High School
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