AUDREY KAUFFMAN
Robbinsville
Summary
Friendly, hardworking, and attentive travel enthusiast with server experience ranging from casual family dining to elegant fine dining. Skilled in managing difficult situations with a calm and positive attitude. Excellent customer service, communication, and problem-solving skills to ensure an exceptional and memorable dining experience. Currently completing a year studying abroad in Italy. Seeking a full-time position to join the Heart Six Ranch’s enthusiastic, passionate, and dynamic service team.
Overview
1
1
year of professional experience
Work History
Server/Hostess/Special Event Attendant
Goodstone Inn & Restaurant
04.2024 - 08.2024
- Provided table service for guests in a high-end, elegant, fine dining French restaurant
- Maintained extensive knowledge of 25+ menu items, ranging from the origin of ingredients to cooking methodology to educate customers and answer all questions
- Assisted with menu selections and provided recommendations and wine pairings, as well as prompt and exceptional customer service
- Communicated effectively with kitchen staff to ensure accurate and timely delivery of food orders to make sure the highest expectations were met
- Presented each course to exacting standards by the chef to create rich and fulfilling food experiences
- Coordinated with the management team to plan and execute many weddings and special events, catering to large groups with tailored menus for up to 500 attendees
Server/Hostess
TGI Fridays
07.2023 - 04.2024
- Greeted and seated guests in a high volume, high stress family-oriented chain restaurant
- Provided prompt, accurate, professional table service to over 100 customers per shift on average
- Suggested specials of the day and upsold drinks and desserts
- Cultivated a collaborative, team-oriented environment among the staff
- Supported other areas of the restaurant including set up, clean-up, and take out/to go orders
Education
Foundation Degree - Italian
Universita Degli Studi Di Parma
05-2025
Certificate of Higher Education - General Studies
Laurel Ridge Community College
Warrenton, VA05.2024
Advanced High School Diploma -
Sherando High School
Stephens City, VA05.2024
Skills
- Excellence in Customer Service
- Food and Beverage Knowledge
- Fine Dining Expertise
- Large Party, Banquet, and Wedding Experience
- Professionalism
- Timeliness
- Poise
- Fantastic Communication
- Interpersonal Skills
Timeline
Server/Hostess/Special Event Attendant
Goodstone Inn & Restaurant
04.2024 - 08.2024
Server/Hostess
TGI Fridays
07.2023 - 04.2024
Certificate of Higher Education - General Studies
Laurel Ridge Community College
Advanced High School Diploma -
Sherando High School
Foundation Degree - Italian
Universita Degli Studi Di Parma
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