Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Head Custodian, Lunch Lady, and Bus Driver
Uwharrie Charter Academy
08.2024 - Current
Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
Contributed to a positive school culture through professional interactions with students, staff, and visitors.
Checked in and stocked inventory throughout facility.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Teacher Assistant
Green Ridge Elementary School
08.2023 - 06.2024
I worked as a teachers assistant in a behavioral class
Substitute Teacher
ESS
08.2022 - 06.2023
Started as a one on one with a student for half the year then ended the year as a substitute teacher
Cashier, Customer Service, Stocker, Shift Lead
Hardees
04.2017 - 09.2021
Rotated stock correctly to maintain freshness and reduce waste
Met customer service standards consistently, responding quickly to special requests and concerns and maintaining exceptional standards
Monitored inventory and placed timely orders for fruits, vegetables, meats, and other products to meet production requirements
Processed cash register transactions, inputted product costs, and gave back change
Assisted customers with locating items, answered questions, and provided directions
customer service, cashier, food prep
Freshcuts (deli)
01.2016 - 01.2017
Processed cash register transactions, inputted product costs, and gave back change
Adhered to cash handling policies and procedures
Bagged and packaged customer orders and purchases
Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates
Greeted customers and provided prompt and friendly service
Recognized for providing strong customer service with high degree of accuracy
Delivery Driver, customer service, food prep
Montgomery County Council on Aging
01.2013 - 01.2016
Between 2012 and 2013 I was a stay at home mom
Greeted customers and provided prompt and friendly service
Recognized for providing strong customer service with high degree of accuracy
Ordered, stocked, and rotated aisles and departments
Provided feedback to store management on products, shortages, and damages
Customer Service, Food preparation, delivery
Montgomery County Council on Aging
10.2011 - 01.2012
Greeted customers and provided prompt and friendly service
Bagged and packaged customer orders and purchases
Recognized for providing strong customer service with high degree of accuracy
Ordered, stocked, and rotated aisles and departments
Provided feedback to store management on products, shortages, and damages
Fixer
Kays Furniture
01.2009 - 01.2010
Inventoried merchandise and investigated discrepancies to keep an accurate count of each product type
Demonstrated merchandise operation and explained features
Customer Service, Cashier, Stocker
Dollar General
06.2008 - 01.2010
Marketed products to existing and new customers through special promotions and suggestive selling techniques
Handled cash, check, and card transactions and maintained balanced drawer to facilitate large purchases
Answered incoming phone calls to offer information to customers and direct callers
Cleared trash from parking lots and resolved problems negatively impacting professional property appearance
Placed customer merchandise orders to fulfill requests and resolve service issues
Restocked, merchandised, and cleaned store before shift start to improve product visibility and drive sales
Checked and documented inventory levels and reported losses or discrepancies to management
Helped guests with limited mobility to understand store's technical systems and layout and place purchase orders
Kept employee and customer areas clean, neat, and ready for challenges and used slow periods to tackle routine housekeeping needs
Increased sales of target items by employing excellent upselling and communication skills
Worked safely and quickly to help customers transport heavy items and purchases
Restocked shelves with current merchandise and arranged attractive, eye-catching displays
Helped management solve customer concerns with proactive approaches based on retail knowledge
Maintained knowledge of policy changes and promotions to better serve customers with current information
Solved complaints by customers and issued credits for returned merchandise
Engaged customers, built connections, and maintained positive attitude
Customer Service/Cashier
McDonalds
02.2005 - 05.2008
Checked and documented inventory levels and reported losses or discrepancies to management
Cleared trash from parking lots and resolved problems negatively impacting professional property appearance
Placed customer merchandise orders to fulfill requests and resolve service issues
Restocked, merchandised, and cleaned store before shift start to improve product visibility and drive sales
Increased customer satisfaction ratings by providing prompt and accurate service
Education
bachelors - Indisciplinary Studies
Liberty University
Lynchburg, VA
05.2025
High school -
East Montgomery High School
Biscoe, NC
06.2008
Skills
Customer service
Restaurant experience
Food service
Communication skills
Computer literacy
Microsoft word
Childcare
Teaching Experience
Computer Skills
Cash Register
Cash Handling
Spreadsheets
Timeline
Head Custodian, Lunch Lady, and Bus Driver
Uwharrie Charter Academy
08.2024 - Current
Teacher Assistant
Green Ridge Elementary School
08.2023 - 06.2024
Substitute Teacher
ESS
08.2022 - 06.2023
Cashier, Customer Service, Stocker, Shift Lead
Hardees
04.2017 - 09.2021
customer service, cashier, food prep
Freshcuts (deli)
01.2016 - 01.2017
Delivery Driver, customer service, food prep
Montgomery County Council on Aging
01.2013 - 01.2016
Customer Service, Food preparation, delivery
Montgomery County Council on Aging
10.2011 - 01.2012
Fixer
Kays Furniture
01.2009 - 01.2010
Customer Service, Cashier, Stocker
Dollar General
06.2008 - 01.2010
Customer Service/Cashier
McDonalds
02.2005 - 05.2008
High school -
East Montgomery High School
bachelors - Indisciplinary Studies
Liberty University
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