Atir Clark
Charlotte
Summary
Organized Medical Biller thoroughly versed in medical coding and HIPAA requirements. Personable professional with several years of hands-on experience claiming refunds, reviewing claims, and maintaining billing reports. Accommodating and helpful team player proficient in job-related billing software.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Meduit
Charlotte
10.2024 - Current
- Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
- Researched complex billing issues involving multiple providers or services rendered over a period of time.
- Maintained detailed records of all billing activities including denials, adjustments, and payments received.
- Prepared daily reports summarizing payments received from insurers or other sources.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Updated patient accounts with information obtained from internal departments or external sources.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
- Reviewed patient records for accuracy and completeness of information in medical billing system.
- Processed credit card payments from patients in accordance with office policy.
- Verified the accuracy of claim data prior to submission to insurance carriers.
Receptionist
Soul Care Christian Counseling Services
Charlotte
02.2024 - 10.2024
- Updated daily log book with information about visitors entering the premises.
- Verified visitors' identification cards before allowing access to the building.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors and provided them with assistance.
Customer Service Representative
Wells Fargo
Charlotte
06.2018 - 02.2024
- the first point of contact for customers needing assistance with their banking needs. They handle inbound calls, emails, and chats to address inquiries, resolve issues, and promote bank products and services. These representatives are responsible for providing excellent customer service, accurately documenting interactions, and adhering to bank policies and regulations.
- Identified opportunities for upselling additional products or services based on customer needs.
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
MedCerts
03-2024
High School Diploma -
Mallard Creek High School
Charlotte, NC06-2015
Skills
- Claims processing
- Billing software
- Revenue cycle management
- Account reconciliation
- Customer service
- Problem solving
- Regulatory compliance
- Communication skills
- Data entry
- Conflict resolution
- HIPAA compliance
Certification
- Sterile Processing Tech
- CPR
References
References available upon request.
Timeline
Medical Billing Specialist
Meduit
10.2024 - Current
Receptionist
Soul Care Christian Counseling Services
02.2024 - 10.2024
Customer Service Representative
Wells Fargo
06.2018 - 02.2024
MedCerts
High School Diploma -
Mallard Creek High School