Astra Harvell
Southport
Summary
Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
House Keeper
Bald Head Island Services
06.2023 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfect and mop bathrooms to keep sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Empty trashcans and transported waste to collection areas.
- Remove bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Clean and stock guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Clean Toilets, Tubs, and sinks in bathrooms
- Wash dishes and clean kitchen including fridges, ovens, and sinks.
- Adhered to professional house cleaning checklist.
Daycare Teacher's Assistant
Childcare Network
03.2023 - 06.2023
- Set up playroom and childcare areas for safety and cleanliness.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Arrived at assigned areas on time, prepared, and ready to work.
- Supervised free play and other activities to keep children safe.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
Delivery Driver
Dominos Pizza Inc.
12.2018 - 03.2023
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Cashier
Walmart
03.2018 - 12.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
Daycare Teacher
Long Beach Academy
01.2017 - 03.2018
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Monitored classroom to verify safe and secure environment.
Cashier
Thunder Alley
08.2015 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier
Hardee's
02.2014 - 03.2015
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Accurately handled cash register transactions while providing excellent customer service.
- Resolved customer complaints independently or with aid of supervisor.
- Provided beverage cups and condiments to increase customer convenience
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Certified Phlebotomist
Cape Fear Community College
08.2023
High School Diploma -
South Brunswick High School
06.2016
Skills
- Teamwork
- Problem solver
- Self motivated
- Organized
- Communication
- Work ethic
- Attention to detail
- Time management
- Adaptability
- Creative Thinking
Timeline
House Keeper
Bald Head Island Services
06.2023 - Current
Daycare Teacher's Assistant
Childcare Network
03.2023 - 06.2023
Delivery Driver
Dominos Pizza Inc.
12.2018 - 03.2023
Cashier
Walmart
03.2018 - 12.2018
Daycare Teacher
Long Beach Academy
01.2017 - 03.2018
Cashier
Thunder Alley
08.2015 - 12.2016
Cashier
Hardee's
02.2014 - 03.2015
Certified Phlebotomist
Cape Fear Community College
High School Diploma -
South Brunswick High School
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