Asslam Basha Peer Basha
Concord,NC
Summary
Associate Director - Center of Excellence (CoE) Lead – IT Automation and Innovation, 20+ years of experience bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments.
Diligent project manager offering a proven record of success leading of Program governance, Project Management, Program Management, Project Methodologies, Software size/cost estimation, Project Delivery, Handling cross functional teams and leadership. Business strategist; Plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
Expert in agile and waterfall project management methodologies, such as the Traditional Waterfall Model as well as iterative approach to software development such as Agile, Scrum.
Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
Success in leading Global Teams and implementing Solutions Worldwide, desired responsibilities include managing the Development Team and Development Process. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Director - IT Automation and Innovation
Parexel International
04.2021 - Current
- Leads RPA and Low/No-Code (Power Platform) engagements across business units
- Entrenched Automation (RPA and Low/No-Code) CoE, for IT Automation and Innovation
- Well-Defined Governance and CoE model for RPA – Infrastructure Setup, Discover, Plan, Build, Manage and Measure
- Power Platform –Environment Strategy, Data Loss Prevention (DLP) Policy, Security, Licensing Model, Intake, Plan, Build, Manage and Measure
- Leads overall success of IT Automation CoE and Manage Program activities, Metrics and Measurement to ensure best class approach to Solution delivery
- Driving successful operations in maintaining and enhancing deployed automation solutions
- Oversight of Process Automation Design, Solution Development, Frameworks and ongoing activities
- Manage and continually optimize the Automation COE budget including return on investments associated with automation projects
- Coordinate and lead automation governance forum on a periodic basis and report performance of Automation CoE in accordance with the roadmap, outcomes and KPIs
- Develop new & innovative ways to accelerate the identification of process standardization and automation opportunities across the enterprise
- Actively participate and/or lead discovery and automation opportunity qualification discussions with business and IT stakeholders
- Understand automation good practices and challenge the status quo for continuous improvement of the automation delivery framework including design and development standards
- Coordinate, participate and lead governance frameworks for the secure development & consumption of automation resources in accordance with established Parexel technology standards
- Collaborate with business unit stakeholders to leverage specific value measures in prioritizing automation opportunities
- Monitor and evolve risk management practices associated with automation artifacts
- Guide a team of leads, consultants, and vendor partners for the design, development and project management of all approved automation projects; Provide direction to internal staff as well as IT strategic partners to ensure that the right delivery talent and model is in place to achieve automation goals
- Ensure compliance with all regulatory and security requirements.
Sr. Project Manager (RPA)
Cognizant Technology Solutions
01.2019 - 04.2021
- Worked for the customer Western Alliance Bank as a Sr
- Automation Lead/Manager
- Implemented End-to-End Robotic Process Automation (RPA) for 20 processes and resulted in 9 FTE savings and 75% average handle time (AHT)
- Mentoring best business practices and standards, reviewing FRD, PDD & SDD as per the requirement analysis, setup and implement design standards, for scalability and stability of RPA implementations
- Work with the business to identify automation opportunities, by analyzing new processes and assessing feasibility
- RPA and RDA assessments and strategy development through data collection and client interviews to recommend the optimal robotics platform(s) based on client needs, scope and prioritize processes for automation
- Cost-benefit analysis, ROI assessments and operating model development and building an implementation road map and business case
- Develops the Solution design documents (SDD), and ensures proper handover of the Solution design to developers to code the automations as per design
- Provides technical direction and leadership for the developers on the team
- Designed automation solutions using UiPath RPA platform in different Environments
- Design solutions utilizing robotics best practices and maintain technical responsibility for project delivery
- Created reusable automation framework with Bots and reusable libraries with data externalization for RPA implementation
- PROD and QA environment infrastructure setup and review using enterprise UiPath 19.5 Robots, Orchestrator and Studio installation and configuration
- Configured and deployed Process activities in Orchestrator and configured Multi BOT Architecture setups and managing bot's workload using Orchestrator
- Configuring new robotics processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
- Problem solving issues that arise in day to day running of automation processes and providing timely responses and solutions as required
- Act as an interface between Client, the team and other stakeholders and made sure the expectations are well set and communicated by setting regular meetings and Scrum Calls
- Mitigated risk factors through careful analysis of financial and statistical data
- Anticipated and managed change effectively in rapidly evolving global business environments
- Excelled in guiding the work of technical teams
- Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones
- Manage, monitor, and evaluate the performance of all associates, total staff of 15+ and make sure associate related tasks such as timesheets, Leaves & appraisals are timely dealt that ensues smooth invoicing process.
Project Manager (RPA)
Cognizant Technology Solutions
04.2013 - 09.2019
- Worked for the customer JP Morgan CHASE Bank as an Automation Lead / Solutions Architect for Robotics Process Automation under Corporate Technology line of business
- Implemented End-to-End Robotic Process Automation (RPA) for 25 processes and resulted in 10 FTE savings and 75% average handle time (AHT)
- Mentoring best business practices and standards, reviewing FRD, PDD & SDD as per the requirement analysis, setup and implement design standards, for scalability and stability of RPA configurations
- Skilled at performing Risk analysis, FIT /GAP analysis and Cost/Benefit analysis to better understand the mechanics of the existing & proposed systems
- RPA and RDA assessments and strategy development through data collection and client interviews to recommend the optimal robotics platform(s) based on client needs, scope and prioritize processes for automation
- Develops the Solution design documents (SDD), and ensures proper handover of the Solution design to developers to code the automations as per design
- Provides technical direction and leadership for the developers on the team
- Design solutions utilizing robotics best practices and maintain technical responsibility for project delivery
- Designed automation solutions using WinAutomation RPA platform in different Environments
- Created reusable automation framework with Bots and reusable libraries with data externalization for RPA implementation
- Ensured successful initiation, planning, execution, control and completion of the project by efficiently scripting the project charters and plans
- Mitigated risk factors through careful analysis of financial and statistical data
- Anticipated and managed change effectively in rapidly evolving global business environments.
Project Manager
Infosys
11.2011 - 03.2013
- Worked for the customer AstraZeneca as an Offshore Project Manager for maintaining the IT applications for Bundle B and D
- Responsible for scope analysis, estimation, planning, tracking and delivery of all project milestones
- Responsible for monitoring and task allocation for team members
- Provides technical assistance and establish coding standards, tools and methodologies for team to follow
- Responsible for generating billing and invoicing for customer
- Responsible for coordinating with work force team and allocating/inducting right resources with specified skill into team
- To participate in quality audits and responsible for closure of audit observations
- Overseeing Testing/Development team for quick closure of defects during system testing phase
- Responsible for planning/scheduling status calls with onshore and offshore teams
- Involved in estimation for newer development and for Change Request (enhancements) using Use Case and Complexity Point estimation
- Responsible for process review related activities and measuring project metrics in Infosys internal tool.
Senior Associate (Project Lead)
Cognizant Technology Solutions
11.2008 - 11.2011
- Worked for the customer Emdeon Business Services as a Project Leader for BPO suite of applications
- Responsible for scope analysis, estimation, planning, tracking and delivery of all project milestones
- Involved in Requirement Analysis, Design, Coding and Unit Testing of project
- Involved in design/design reviews of various layers like UI (ASP.Net and C#.NET), Business Integration (Siebel) and queries in SQL Server 2000/2005/2008
- Implemented generic style sheet driven functionality so that specific styles can be applied for Payer / Provider / Vendor roles
- Implemented same for ECW Providers
- Responsible for preparation/review/coordination with team for preparing POC on User control for Advance Search and CCA detail data Grid using AJAX 2.0
- Implemented generic Single Sign On process using SAML 2.0 in ON24/7 where in future, other applications can tie up with ON24/7
- Involved in estimation for newer development and for Change Request (enhancements) using Use Case and Complexity Point estimation
- Responsible for preparing weekly status report and MoM for onshore/offshore status meetings
- Involved in internal process and deliverable audits and conducted same.
Project Lead
Satyam Computer Services Ltd
03.2008 - 10.2008
- Worked for the customer Fijutsi as a Project Lead for JLR (Jaguar and Land Rover) IT separation project
- Responsible for scope analysis, estimation, planning, tracking and delivery of all project milestones
- Involved in Requirement Analysis, Design, Coding and Unit Testing of project
- Involved in estimation for newer development and for Change Request (enhancements) using Use Case and Complexity Point estimation
- Responsible for preparing weekly status report and MoM for onshore/offshore status meetings
- Involved in internal process and deliverable audits and conducted same
- Interaction with client and onsite counterparts through teleconferences and mails.
Technical Lead
HTC Global Services Inc.
12.2006 - 03.2008
- Worked for the customer Meijer as a Technical Lead for POS (Point of Sale) suite of applications
- Gathering in requirements, studied and analyzed specifications provided by clients
- Creating Application Cloning Approach document for IT Separation, Creating Application Cloning Process Data Flow Diagram
- Modeled and designed systems in UML using Rational Rose – Static diagrams like Class and Deployment diagrams and dynamic diagram like Sequence diagram
- Involved in creating Use Cases and Use Case Realization Document
- Code Review and accept analysis deliverables, design architecture, document development and deployment procedures
- Involved in testing like unit testing and moved application to UAT and Production
- Involved in gathering requirements, studied and analyzed functional specifications.
- Teamed on development of technology roadmap spanning 5 years.
Education
Masters in Computer Science - Computer Applications
Annamalai University
Chidambaram, India05.2002
Bachelor of Science - Computer and Information Sciences
Bharathidasan University
Bharathidasan Universit05.1999
Skills
- RPA End-to-End Implementation using UiPath, Pega Robotics, Win Automation, Kofax Kapow and Automation Anywhere
- Low/No-Code Implementation using Power Platform technologies Power Apps, Power Automate, Power BI and Power Virtual Agent
- Extensive experience on Project Management and execution experience in delivering complex projects using Waterfall and Agile methodologies
- Strong knowledge in ITIL Service Support areas of Incident, Problem, Change, Release and Configuration Management
- Product Development from Ideation to Production launch
- Project-managed large-scale initiatives involving the transition of programs to new platforms
- Systems and Process Engineering/Reengineering, Migrations and Integrations
- Strong Analytical Thinking, Problem Solving and Decision Making
- Experience in Costing, Budgeting, Staff and Vendor Management
- RPA Tools: UiPath, PEGA Open span, Kofax Kapow, Automation Anywhere 90 /100, and Win Automation 60 /70/80
- Low/No-Code Tools: Power Platform technologies Power Apps, Power Automate, Power BI and Power Virtual Agent
- Project Management Tools: Microsoft Project, JIRA and Confluence
Certification
- Professional Scrum Master 1 (PSM1)
- ITIL 4 Foundation
- Certified Advanced Automation Anywhere Solution Architect
- Certified Advanced UiPath Developer
- Healthcare Domain Certification in AHM 250
- Microsoft Certified Technology Specialist (MCTS) – in .Net Framework 3.5 and developing ASP.NET Web Applications.
Timeline
Associate Director - IT Automation and Innovation
Parexel International
04.2021 - Current
Sr. Project Manager (RPA)
Cognizant Technology Solutions
01.2019 - 04.2021
Project Manager (RPA)
Cognizant Technology Solutions
04.2013 - 09.2019
Project Manager
Infosys
11.2011 - 03.2013
Senior Associate (Project Lead)
Cognizant Technology Solutions
11.2008 - 11.2011
Project Lead
Satyam Computer Services Ltd
03.2008 - 10.2008
Technical Lead
HTC Global Services Inc.
12.2006 - 03.2008
Masters in Computer Science - Computer Applications
Annamalai University
Bachelor of Science - Computer and Information Sciences
Bharathidasan University
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