Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Asia Williams

Charlotte

Summary

Poised and dependable professional with 12+ years in customer service and hospitality, seeking to join a reputable airline as a Flight Attendant. Known for maintaining composure under pressure, delivering exceptional guest experiences, and creating a welcoming atmosphere. Ready to contribute strong communication, safety awareness, and problem-solving skills to support airline operations and passenger satisfaction.

Overview

11
11
years of professional experience

Work History

Server

Kitchen+Kocktails by Kevin Kelley
Charlotte
04.2024 - Current
  • Providing attentive, high-quality service in a fast-paced, upscale dining environment, ensuring guest satisfaction.
  • Managing multiple tables efficiently while maintaining accuracy in order taking and timely delivery.
  • Demonstrating in-depth menu knowledge to recommend dishes and accommodate dietary preferences.
  • Handling transactions accurately and upholding cleanliness and compliance with health and safety standards.
  • Collaborating with kitchen and bar staff to ensure seamless operations and guest experience.

specialty items.

  • Ensuring all health and safety regulations are followed.

Owner

Asia K Collection
Dallas
02.2019 - Current
  • Overseeing all aspects of business operations including sales, branding, and marketing for a successful retail venture.
  • Delivering exceptional customer service and personalized shopping experiences, building long-term client relationships.
  • Designing and maintaining the company website and managing email marketing campaigns to enhance engagement.
  • Creating innovative branding strategies and launching business initiatives to stay competitive and relevant.
  • Leveraging social media platforms for targeted marketing and brand growth.
  • Maintaining state compliance.

Bartender

Rio Ultra Lounge
Charlotte
12.2023 - 06.2024
  • Delivered prompt, friendly service in a high-energy nightclub setting, serving over 100 guests per shift.
  • Regulated alcohol service to promote a safe and responsible environment for patrons and staff.
  • Maintained bar cleanliness, inventory levels, and efficient workflow under pressure.
  • Managed multiple payment tabs with precision, ensuring accurate transactions.
  • Ensuring all health and safety regulations were followed.

Bartender

Oishii
Dallas
07.2022 - 11.2022
  • Prepared signature ingredients for craft cocktails, contributing to an elevated guest experience.
  • Managed high-volume service while maintaining product quality and bar organization.
  • Accurately processed orders and sales, generating over $2,000 per night.
  • Maintained guest satisfaction through attentive service and a proactive approach to customer needs.
  • Executed inventory management and bar restocking efficiently.
  • Ensuring all health and safety regulations were followed.

Bartender

Austin Avenue II
Richardson
03.2019 - 03.2022
  • Trained and mentored new hires, fostering consistent superb service.
  • Delivered high-volume bar service while ensuring drink accuracy and quality.
  • Maintained clean and organized environment, contributing to guest safety and satisfaction.
  • Balanced high-volume service with detailed drink preparation and compliance.
  • Adhered to responsible alcohol service protocols during normal and peak business hours.

Server

Hooters of America
Dallas
08.2014 - 02.2019
  • Delivered excellent service in high-traffic environments, balancing large sections and to-go orders.
  • Promoted menu items and maximized sales through upselling strategies.
  • Ensured guest safety by monitoring alcohol consumption in accordance with TABC laws.
  • Maintained a positive, team-focused work environment while managing fast-paced service demands.

Licensed Customer Service & Sales Rep

State Farm
Dallas
02.2016 - 01.2019
  • Consistently met and exceeded monthly sales targets by converting leads into new policyholders through strategic outbound calling and client engagement.
  • Delivered personalized insurance solutions by assessing customer needs and leveraging proprietary quoting tools.
  • Developed and maintained strong client relationships, resulting in high customer retention and referral rates.
  • Utilized CRM platforms such as Prospector+ to generate daily lead lists, execute follow-up strategies, and track sales performance.
  • Demonstrated product expertise across auto, home, and life insurance lines to educate clients and cross-sell policies.
  • Maintained compliance with all regulatory and policy standards while delivering an exceptional customer experience.

Education

Dental Assisting

Training Academy 4 U, LLC
Ferris, TX
01-2012

Diploma -

Dan River High School
Ringgold, VA
05.2011

Skills

  • Exceptional Customer Service
  • Emergency Response Awareness
  • Conflict Resolution & De-escalation
  • Safety & Regulation Compliance
  • Time Management in High-Stress Environment
  • POS & Cash Handling
  • Team Collaboration
  • Adaptability & Poise
  • Multitasking in Fast-Paced Settings

Additional Information

Valid Passport, Willing and Available for International Travel

Timeline

Server

Kitchen+Kocktails by Kevin Kelley
04.2024 - Current

Bartender

Rio Ultra Lounge
12.2023 - 06.2024

Bartender

Oishii
07.2022 - 11.2022

Bartender

Austin Avenue II
03.2019 - 03.2022

Owner

Asia K Collection
02.2019 - Current

Licensed Customer Service & Sales Rep

State Farm
02.2016 - 01.2019

Server

Hooters of America
08.2014 - 02.2019

Dental Assisting

Training Academy 4 U, LLC

Diploma -

Dan River High School
Asia Williams