Asia Salaam
Charlotte
Summary
Motivated Elementary Education major at North Carolina A&T State University seeking opportunities to apply teaching, leadership, and communication skills in educational or childcare settings. Dedicated to fostering student growth and creating positive learning environments.
Overview
4
4
years of professional experience
Work History
Customer service representative/Pet host Lead
Petsuites of America
Charlotte
03.2022 - 08.2025
- Delivered exceptional customer service by adhering to service standards and fostering strong relationships.
- Answered all incoming calls, voicemails, and emails promptly.
- Coordinated boarding, grooming, training, and temperament test appointments for clients.
- Managed cash, check, and credit card transactions with accurate reporting.
- Collected and verified all necessary pet visit information for accuracy.
- Inputted client and pet data into resort computer systems efficiently.
- Promoted to pet host lead, enhancing team management capabilities.
Sales Associate
Papaya Clothing
Concord
04.2021 - 02.2022
- Greeted guests
- Prepared inventory for purchase
- Managed the floor (organized and restocked shelves)
- Managed register and customer checkouts
Education
Charlotte Teacher Early College - Elementary Education
Charlotte Teacher Early College At Uni
Charlotte, NC08-2025
Elementary Education
North Carolina A&T State University
Greensboro, NCSkills
- Communication skills
- Time management
- Customer service
- Problem resolution
- Problem solving
- Critical thinking
- Reliability
- Compassion
- Strong teamwork
- Decision-making
- Stress management
Awards, Leadership, Scholorships
- Petsuites Employee Award (2023): Recognized for strong communication and training skills.
- UNC Early College Ambassador: Welcomed incoming students and shared information about the upcoming school year.
- North Carolina Teaching Fellows Recipient: Selected for prestigious program supporting future educators.
- Delta Sigma Theta Breaking Barriers Scholarship Recipient
- Charlotte Teacher Early College Future Teacher Award
Timeline
Customer service representative/Pet host Lead
Petsuites of America
03.2022 - 08.2025
Sales Associate
Papaya Clothing
04.2021 - 02.2022
Charlotte Teacher Early College - Elementary Education
Charlotte Teacher Early College At Uni
Elementary Education
North Carolina A&T State University