I provide a friendly environment that is both welcoming and refreshing to any customer that enters my place of work. I make sure that customers always have a satisfactory time when I am serving them/checking them out. I make sure work stations are always clean and up to code and I make little to no mistakes when Checking someone out/making them food.
Overview
3
3
years of professional experience
Work History
Cashier
Town And Country Hardware
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Performed cash, card and check transactions to complete customer purchases.
Reviewed weekly sales ads and monitored price changes.
Operated cash register to record transactions accurately and efficiently.
Baker
Appalachian State University Food Services
09.2023 - Current
Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
Increased production efficiency through effective time management and multitasking during busy periods.
Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Facilitated communication among team members to ensure smooth operations during peak hours.
Produced consistently high-quality baked goods for customers.
Operated and maintained bakery equipment, including ovens and mixers.
Complied with health and safety codes to protect staff and customers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Trained and supervised new employees on bakery operations and procedures.
Barista
Starbucks
07.2022 - 08.2023
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Sandwich Artist
SUBWAY®Restaurants
10.2021 - 06.2022
Greeted guests, promoted specials and took orders.
Assisted customers in choosing menu items by providing food complementing information.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Trained team members to prepare sandwiches and other items according to instructions.
Executed sandwich artistry duties with very low occurrence of errors.
Operated manual and electric appliances to peel, slice and trim food.
Shared information with customers about menu items, preparation methods and ingredients.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Kept kitchen, counter and dining areas cleaned and sanitized.
Accurately operated cash register to process customer payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Prepared salads, soups and sandwiches for customers.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Replenished serving stations with fresh food and cleaned up spills.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Filled out daily shift log to record amount of food prepared, used and leftover.
Reconciled receipt totals, cash and credit payments to address shortages.