Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Part-time Patient Mobility Technician
Watauga Medical Center-UNC Appalachian
08.2023 - Current
Encouraged patients to mobilize for the betterment of health through motivation and enthusiasm
Assisted patients to beside chair for meals
CNA Competency Qualified
Utilized oxygen tank equipment
Interacted with patients in a professional and friendly bedside manner
Identified patient basic needs and effectively communicate to nursing staff regarding patient’s mobility conditions
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Customer Service Representative
A Cleaner World Dry Cleaning Service
08.2018 - Current
Recognized by regional employment to further enhance work position at the Boone store location
Experience with operating cash registers and computing detailed descriptions of money amounts
Increased efficiency and team productivity by promoting operational best practices.
Trained staff on operating procedures and company services.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Internship Student
Hunger and Health Coalition
05.2024 - 12.2024
Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Collaborated with my supervisor in creating new intern roles for the next semester.
Aided in the relief for Hurricane Helene victims by providing food/household items.
Worked as a pharmacy intern in the summer of 2024.
Project for internship: Took inventory of all medications in the pharmacy and collaborated with the Pharmacist to ensure consistent availability of medications and tracking stock levels.
Interacted with clients, staff, volunteers, and other interns with an enthusiastic and friendly approach.
Education
Bachelor of Science - Psychology, Health Studies Concentration, Medical Humanities Minor
Appalachian State University
Boone, NC
05-2025
Skills
Attention to detail
Active listening
Customer service
Data entry
Critical thinking
Problem-solving
Key holder experience
Extensive organizational skills
Timeline
Internship Student
Hunger and Health Coalition
05.2024 - 12.2024
Part-time Patient Mobility Technician
Watauga Medical Center-UNC Appalachian
08.2023 - Current
Customer Service Representative
A Cleaner World Dry Cleaning Service
08.2018 - Current
Bachelor of Science - Psychology, Health Studies Concentration, Medical Humanities Minor
Appalachian State University
Similar Profiles
Hannah FarmerHannah Farmer
Registered Nurse, Labor and Delivery, Pediatrics at UNC Health Appalachian, Watauga Medical CenterRegistered Nurse, Labor and Delivery, Pediatrics at UNC Health Appalachian, Watauga Medical Center
CT/Diagnostic Radiologic Technologist at UNC Appalachian Regional Medical CenterCT/Diagnostic Radiologic Technologist at UNC Appalachian Regional Medical Center
CT/Diagnostic Radiologic Technologist at UNC Appalachian Regional Medical CenterCT/Diagnostic Radiologic Technologist at UNC Appalachian Regional Medical Center